Senior Business Office Clerk

Gardner Health Services • San Jose, CA

1d • $22 - $26 • Onsite

About The Position

Gardner Health Services is currently recruiting to fill a Senior Business Office Clerk (BOC) position. This position is based out of our Homeless Services Program in San Jose, California. Under the general direction of the Clinic Manager, the Senior BOC Provides supervision, evaluation, and training of all Business Office Staff. The Senior BOC acts as liaison between medical, clerical, and billing staff and is responsible for maintaining the highest standard of service to our patients. The Senior BOC reports to the Clinic Manager and Director of Operations.

This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now!

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer.

Requirements

• High school graduate or equivalency, or equivalent experience.
• Bilingual in English/Spanish, required.
• Must be familiar with all Epic Payer Codes. Must be able to assist patients and other BOC staff to assure that services are billed correctly and processed in a timely manner.
• Quality customer service provided to patients is a key component of a successful Business Office Clerk. Creating a rapport with the patient can be an important aspect of the healing process. The kindness and respect projected by the Business Office Clerk can set the tone for a quality patient/clinician visit.
• Promotes a healthy professional rapport with co-workers/team can create a positive experience for all. Clear communication can also promote proficiency in the work environment.
• Uphold the Organization's customer service policy and its mission statement.
• Must have good time management skills.
• Required to maintain organization both efficiently and accurately with high patient flow demands.
• Must maintain a high level of professionalism at all times. Patience, empathy, and compassion are important attributes that will help uphold GHS’s commitment to strong customer service.
• Ability to work as a team player with a diverse population.
• Must demonstrate courtesy and respect to all clinicians, co-workers, patients and clients interacting at all times in a courteous, helpful, and positive manner.

Responsibilities

• Provides supervision, evaluation, and training of all Business Office Staff.
• Acts as liaison between medical, clerical, and billing staff
• Responsible for maintaining the highest standard of service to our patients.

Benefits

• market competitive salaries
• excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family
• 401(K) profit sharing contributions
• life insurance
• employee assistance program
• annual education reimbursement
• generous paid time off and holiday leave bank

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees