Senior Business Intelligence Analyst

Ziply Fiber•Kirkland, WA

29d•$99,250 - $126,450

About The Position

At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers - and each other - better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Senior Business Intelligence Analyst is responsible for analyzing trends in business unit data and developing dashboards for leadership to understand and monitor the business. The ideal candidate will be very strong in visualization of data and understanding and proactively anticipating customer needs. The Senior Business Intelligence Analyst will have a general business understanding to support various business unit organizations such as operations, marketing, sales, or finance. You will grow your understanding of the business to proactively deliver insights to customer organizations.

Requirements

Bachelor's degree in Business, Computer Science or related field.
Minimum of seven (7) years of experience in marketing analytics, business analytics, operations analytics, management consulting, sales operations, or finance organizations
Minimum of five (5) years of experience analyzing large data sets using your strong SQL skills.
Ability to understand and explore data warehouse schemas.
Experience in leading impactful data-related or analytics projects and visually presenting and communicating findings with minimal supervision
Experience with operations or logistics systems, software, and data.
Expertise in data visualization tools and BI platforms
Intermediate knowledge of PowerPoint, including ability to use PowerPoint to communicate analytical insights effectively to stakeholders
Strong oral and written communication skills required.
Ability to work on multiple projects at the same time.
A genuine teammate with exceptional collaboration skills
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Applicants must be currently authorized to work in the US for any employer.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Nice To Haves

Experience in statistical analysis or programming is preferred.

Responsibilities

Extract insights from business data to directly impact business unit performance in a repeatable, scalable manner.
Work with and manipulate large, complex datasets for analysis and report creation.
Be intellectually curious and have a passion for proactively digging into the data to understand "why" we believe the data is accurate, how the data can be validated and kept fresh.
Identify opportunities to use data to develop new strategies and improve business performance.
Become a subject matter expert in client business unit operations, priorities and key metrics
Create reports, dashboards, metrics, and models that ensure we are focused on the best customer experience and business performance possible.
Make and document recommendations for integrating the data set(s) into a production environment, informing customers about the availability of products at their location.
Build strong relationships with customer organization team members and cross-functional partners to provide strategic advice on data trends and requirements.
Solve challenging business problems creatively, efficiently, and independently, especially when faced with time and operational constraints or ambiguity.
Deliver on multiple initiatives in the same time frame.
Become a subject matter expert in client business unit operations, priorities and key metrics
Performs other duties as required to support the business and evolving organization.