Senior Business Development Specialist, Thermal

Land Vehicles Americas•Troy, MI

3d•Hybrid

About The Position

As a Senior Business Development Specialist, in the Specialty Vehicles team, you will be involved in leading the charge to meet and exceed revenue growth and profitability expectations for the Thermal product segment. You will champion the development and execution of strategic planning to target customer development and new product awareness/introduction aligned with our vision for growth. You will develop strong partnerships within Original Equipment (OE) and aftermarket customers to grow the existing customer base and win new business in targeted new accounts. This is a build not run role. It is an exciting opportunity for a sales hunter with a technical focus to make an impact in a growing business segment.

Responsibilities

Sales Strategy: Develop strategic sales plan and appropriate tactics and action plans to meet or exceed the divisional sales and profitability goals. Determine the market potential within defined geographic areas; develop and maintain aftermarket channels conducive to maximizing market share, sales, and profits. Coordinate, plan and implement effective sales, marketing and service activities within assigned accounts.
Account Management: Manage key accounts, serving as the primary point of contact for clients. Build and maintain strong relationships with customers, ensuring satisfaction and retention.
Customer Relationship Management: Understand the unique needs and challenges of each client. Propose tailored solutions that align with customer objectives and leverage Dometic’s product offerings.
Negotiation and Contract Management: Lead contract negotiations with clients, ensuring mutually beneficial terms while protecting Dometic’s interests. Monitor contract performance and manage renewals or amendments as needed.
New Business Development: Identify and pursue new business opportunities within the segment, including expanding existing accounts and penetrating new markets. Conduct market research to understand trends, competitor activities, and customer needs.
Cross-Functional Collaboration: Work closely with product development, engineering, and supply chain teams to ensure customer requirements are met. Collaborate internally to resolve issues and deliver high-quality solutions on time.
Sales Forecasting and Reporting: Monitor sales performance and provide accurate forecasts, pipeline updates, and regular reports to leadership. Track key metrics such as revenue, profitability, and market penetration.
Product Knowledge: Maintain in-depth knowledge of Dometic’s products and solutions, as well as competitor offerings. Use this knowledge to position Dometic as a preferred partner for clients.
Customer Support: Responsible for tracking customer information. Ensure prompt resolution of any customer issues, coordinating with internal teams to address technical, logistical, or service-related concerns. Maintain high levels of customer satisfaction.
Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional programs, product launches, and events that drive sales. Attend industry trade shows, exhibitions, and customer events to represent Dometic.