About The Position
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Business Development Representative for our ShareFile group and help us do what we do best: propelling business forward. This will be a remote role working out of your home office in the US, however due to team location, we need candidates to reside in EST or CST zone. We’re looking for a Senior Business Development Representative to join our ShareFile North America Sales team, supporting a large portfolio of commercial and enterprise business services customers. This role focuses on helping existing customers maximize the value of their ShareFile investment.
Requirements
- Bachelor’s degree or equivalent experience.
- Experience in lead generation, sales development, account support, or similar customer-facing role (inside sales experience preferred).
- Strong written and verbal communication skills; able to translate technical benefits into business value.
- Organized, proactive, and comfortable prioritizing multiple customer needs.
- Enthusiastic team player with a competitive edge and drive to grow into an account management or sales career path.
- Familiarity with SalesLoft, SFDC and LinkedIn Navigator.
Nice To Haves
- Ideally, 1+ year in software/SaaS sales or customer success
Responsibilities
- Proactively engage current accounts to identify opportunities for expansion, license optimization, or adoption of premium features.
- Maintain accurate records in Salesforce.com, tracking customer conversations, business insights, and follow-up actions.
- Leverage sales intelligence tools (Salesforce, LinkedIn Navigator, ZoomInfo, SalesLoft, etc.) to identify key contacts within your customer base.
- Guide customers through ShareFile’s value proposition, helping them understand how to get the most from their subscription.
- Create customer-facing content showcasing the product and it's value to our business services customers.
- Assist customers in purchasing or upgrading the ShareFile product suite.
- Collaborate with Inside Sales and Customer Success teams to ensure a seamless experience across all touchpoints.
- Contribute to a supportive, high-performance team culture by sharing best practices and assisting peers.
- Stay current on ShareFile offerings and industry trends through regular training and enablement sessions.
Benefits
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan.
- Tuition Reimbursement program.
- Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays.
- A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
