Senior Business Control Specialist

Bank of America • Chandler, AZ

23d • $69,000 - $103,900

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Enterprise Job Description : The candidate will support the Consumer Investments - Business Controls & Supervision organization with mitigating risks within Sales Integrity Monitoring. Directly supports the Incentive Plan Manual and executes key functions designed to drive critical compensation controls. This position will support Field Consumer Investments control environment. The candidate will be responsible for supporting weekly/monthly testing, reporting, database management, and provide analytical support in executing internal control discipline. Gathers and organizes data to test, report and manage internal controls and mitigation plans. The candidate will help to identify trends, root causes and specify areas of improvements/solutions to mitigate risk. Manage and improve existing processes to ensure consistent and repeatable assessments and reports for a variety of key processes and controls. Ability to design, develop and execute new reports and routines aligned to key risks, issues to meet Business Controls and Supervision needs. Provide analytical support in executing internal control discipline and operational excellence within the business. Approach and challenge existing processes with philosophy of mitigating risk and improving operational efficiency Understand key regulations, processes and sales practices under which the business operates. Work with various FLU’s and reporting partners, and other key FLU support partners to manage, develop and execute reporting on risk / business controls. Understand how compliance and key regulations influence controls and how the line of business operates This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude. Acts as an ambassador of the risk and control culture. Incumbents typically have over 2+ years of risk management and/or FLU experience.

Requirements

• -Understanding of Consumer Investments clients and business
• - Strong analytical capability to drive root cause analysis, demonstrate attention to detail, deliver concise and value added reporting
• - Ability to design, develop and enhance reporting routines to meet Business Controls needs
• - Provide analytical support in executing internal control discipline and operational excellence within the business
• - Demonstrated strong problem solving, follow up skills and ability to escalate and gain resolution as needed
• - Effective interpersonal skills and ability to solicit input from others
• - Detail oriented, self-starter able to work independently
• - Ability to quickly develop subject matter expertise across a broad spectrum of issues
• - Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
• - Strong investigative, research, and analytical skills
• - Strong communication and presentation skills
• - Excellent organizational and analytical skills
• - Effective time-management skills to achieve deadlines
• - Must be proficient in MS Excel with large quantities of data, lookups, advanced formulas, pivot tables, charts/graphs
• - Ability to navigate and utilize Sharepoint
• - Knowledge of PowerPoint and other Office Suite products
• - Ability to translate between business needs and technical requirement

Nice To Haves

• - Series 7 preferred
• - Consumer Investments Business Controls and/or Supervision experience
• - MS Excel proficiency

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees