Senior Business Analyst

Chubb•Jersey City, NJ

36d•$100,000 - $140,000

About The Position

As a Business Analyst within our Digital Commercial Insurance Small and Lower Middle Market (SLM) domain, you will have the opportunity to form a powerful partnership with senior leadership in both business and operations, influencing influence business strategy by designing effective user experiences and comprehensive solution architectures that drive success. Your collaboration with IT will be key to ensuring that our applications and infrastructure are perfectly aligned with our operational goals and process improvements. Reporting directly to the VP of API| Sub-Domain Lead Cyber and Financial Lines, you'll have the chance to work directly with a leader responsible for overseeing a specific area of our business, ensuring that all strategies and operations within that domain are aligned with the broader company objectives. Joining our team in this role places you at the heart of innovation and strategic development, making a tangible impact on the company's future.

Requirements

Minimum of 2 years of experience in a business analysis or similar role; P&C Insurance experience preferred with line of business knowledge a plus
Proficiency in identifying structural issues within the organization, understanding functional interdependencies, and resolving cross-silo redundancies to enhance efficiency
Ability to apply architectural methods, principles, and tools effectively to business challenges, promoting Agile delivery and continuous improvement
Experience visualizing and constructing high-level models and diagrams to support analysis and strategic planning for business architecture evolution
Extensive experience in planning and implementing business or IT initiatives, with a preference for a blend of both
Exceptional communication skills, both written and verbal, with a talent for creating visual representations of complex ideas for stakeholders
Proven ability to act as a liaison between business units and IT, effectively communicating requirements, data constraints, business rules, processes, and responsibilities
Demonstrated experience influencing stakeholders at all organizational levels and fostering consensus-driven solutions

Responsibilities

Lead the elicitation and documentation of business requirements, creating user stories for prioritized projects with a focus on user experience and agent facing platforms
Collaborate with Marketplace leadership and others across SLM to refine user stories prioritized by Product Owners (POs), ensuring a clear understanding of business objectives and outcomes
Establish and maintain collaborative relationships with cross-functional teams, including Underwriting, Operations, Technology, Marketing, Regulatory and Compliance and other key business functions
Identify and help architect business capabilities across People, Process, Partners, and Technology, leveraging Agile principles to enhance organizational effectiveness
Support the Product Owners within an Agile framework, managing Epics, Features, and User Stories that translate business requirements into actionable IT deliverables and that are aligned to business outcomes
Strategically design, sequence, and execute business projects that advance the business strategy, ensuring the architecture remains focused on delivering value
Collaborate with business teams to develop practical solutions from project concepts, ensuring alignment with IT capabilities for successful outcomes
Build strong relationships with senior business, IT, and operations leadership to collaboratively drive execution of the business strategy and develop investment proposals
Guide IT analysts and business subject matter experts on project initiatives, providing oversight to ensure alignment with business objectives
Comprehensive understanding of business operations, strategies, processes, data analysis, capabilities, enabling technologies, and governance structures

Benefits

This role may also be eligible to participate in a discretionary annual incentive program.
Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

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