Senior Business Analyst

TEKsystems•Kissimmee, FL

4d•$70 - $75•Hybrid

About The Position

The Business Analyst will support multiple teams and platforms including guest-facing website experiences, sales and call center applications, and employee-facing tools. This role will partner closely with Business Units, Product Managers, engineering leads, and architecture stakeholders to ensure clarity and alignment across a multi-year modernization roadmap. The ideal candidate will be highly organized, collaborative, and comfortable working in both legacy and modern environments. They should be able to drive clarity across multiple groups and stakeholders and bring structure to evolving needs in a fast-moving, transformation-heavy environment.

Requirements

5+ years of experience in large enterprise environments, supporting complex, multi‑team initiatives and delivering scalable business and technical solutions is required.
All candidates must be local to Central Florida as this is an onsite role in Orlando.
5+ years of experience working as Business Analyst within hospitality or timeshare environments, with exposure to sales enablement systems, compliance frameworks, membership programs, and employee‑facing operational tools.
Business analysis
Agile
Requirements gathering
Requirement gathering
Business requirements
User stories
Jira
Sql
Data
Scrum
Reporting

Responsibilities

gathering and refining requirements
documenting user stories
facilitating cross-functional discussions
supporting roadmap and sequencing efforts
map existing workflows
analyze process gaps
help streamline operational efficiencies across Sales, Compliance, and Membership functions
organizing early-phase work where engineering teams are focused heavily on story refinement, architectural alignment, and planning