Senior Business Analyst

Hitachi Digital Services • Dallas, TX

22h • Hybrid

About The Position

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The team We are seeking a detail-oriented and analytical Senior Business Analyst with strong Agile experience to drive business process improvements and support high-quality solution delivery. The ideal candidate will collaborate closely with stakeholders, product owners, and development teams to translate business needs into clear functional requirements and ensure successful implementation.

Requirements

• Proven experience working in Agile/Scrum environments delivering high-quality outcomes.
• Strong understanding of SDLC and system integrations.
• Proficiency in SQL and PL/SQL is a plus.
• Experience with Jira and Confluence.
• Familiarity with Microsoft tools for reporting and data visualization (e.g., Excel, Power BI).
• Excellent analytical, problem-solving, and communication skills.
• Strong attention to detail with a commitment to exceptional delivery standards.

Nice To Haves

• Experience in the automobile industry.
• Background in business process management and cloud technologies.
• Relevant certifications such as: Certified Business Analysis Professional (CBAP) PMI Agile Certified Practitioner (PMI-ACP) Certified ScrumMaster (CSM)

Responsibilities

• Lead requirements gathering workshops with stakeholders and SMEs to define and document business and technical requirements aligned with strategic goals.
• Analyze current ("as-is") processes and design improved ("to-be") solutions, conducting gap and impact analyses to identify optimization opportunities.
• Develop user personas, journey maps, and functional specifications including user stories, business rules, and data requirements.
• Collaborate closely with Product Owners, developers, and solution architects to refine backlog items, support roadmap planning, and manage scope effectively.
• Participate actively in Agile ceremonies (Sprint Planning, Backlog Refinement, Retrospectives) to ensure iterative delivery and continuous improvement.
• Coordinate User Acceptance Testing (UAT) to validate that solutions meet business and quality standards.
• Serve as the liaison between business and technical teams, ensuring clear communication and successful execution of deliverables.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed