Senior Business Analyst

Metrolinx

10h • Hybrid

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe, operating GO Transit, UP Express, and the PRESTO fare payment system, and building new rapid transit. The organization values equity, diversity, and inclusion. This role is an in-office position (3 days per week) at 20 Bay St, emphasizing collaborative in-person work, with flexibility in start and end times around core business hours. The Enterprise Business Systems team is seeking two Senior Business Analysts, one for a contract position and one for a full-time vacancy. These analysts will engage internal stakeholders to identify and document business requirements, pinpoint areas for process improvement, and support project deployments to ensure optimal system solutions are implemented.

Requirements

• Post-secondary degree in Computer Science, Information Systems, Engineering, Finance, Business Process Improvement, or a related discipline, or a combination of education, training and experience deemed equivalent.
• Demonstrated experience/training as a Business Analyst, preferably in the transport or construction industry and/or the public sector.
• Hands-on experience analyzing and optimizing financial systems (e.g., OneStream, Oracle EBS), including configurations, integrations, and process improvements.
• Excellent business analysis, technology, and problem-solving skills.
• Demonstrated ability to lead cross-functional teams and foster collaboration across diverse stakeholder groups.
• Experience and understanding of finance business processes to support business requirements gathering and process redesign required for the project. (e.g., financial planning and analysis, budget, forecasting, management reporting, financial close, reconciliations, financial reporting, etc.)
• Knowledge of project management principles and practices.
• Experience with computerized quantitative and analytical tools (e.g., data modelling, workflows, and business process analysis) and with MS Office (Outlook, Word, Excel, Visio, PowerPoint, Project, Power BI, etc.).
• Interpersonal, oral/written/presentation communications skills to document and present business needs, specifications, reports, project documents, and implementation plans.

Nice To Haves

• Experience leading teams to successfully deploy technology solutions in the transport or construction industry is an asset.
• Experience with financial systems (Oracle EBS, OneStream, JIRA) is an asset.

Responsibilities

• Develops a thorough understanding of the business goals, practices, and processes to translate into system functionality and user requirements that define project scope and specifications.
• Acts as a bridge between finance stakeholders and technical teams, translating complex business requirements into actionable technical solutions. Investigates business unit functions and processes and proposes improvements to automate business functions, streamline business processes and workflows, and make best use of technology to improve effectiveness and user experience (for both external and internal stakeholders).
• Evaluates and supports technical solution designs, including but not limited to system configurations, integrations, APIs, and data transformations, to ensure the solutions meet business needs and align with industry best practices.
• Facilitates proper development and documentation of technology solutions to ensure effective implementation and transition to production.
• Identifies and facilitates the development of documentation for new and modified business policies, procedures, and workflows to ensure effective implementation of technology solutions.
• Leads the business units’ stakeholders in systems testing and identify gaps, making recommendations for problem resolutions and clarifying range of functions.
• Facilitates dialogue and discussion between the business units’ stakeholders and technical consultants to prioritize between competing objectives (i.e., run meetings, focus groups, joint sessions, workshops).
• Assists business units’ stakeholders in understanding scope limitations and managing expectations during project implementation.
• Works with the business units’ stakeholders to develop requirements that align with business objectives, especially during issues resolution.
• Assists in change management efforts and development of related deliverables, including communications, training documents, and risk mitigation strategies, to prepare the business units for successful adoption of system changes to achieve business goals.
• Promotes innovation and encourages the adoption of best practices based on industry and business knowledge, while ensuring stability to operational integrity and governance requirements.
• Identifies project and technology risks and their potential impacts on business operations; performs readiness assessments.
• Prepares project reporting such as: financial analysis, status report, risk logs etc. to help monitor project performance and spending.
• Helps ensure project efficiencies through managing of business units stakeholders’ expectation and needs and identifying areas of waste or duplication.

Benefits

• equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
• We offer flexibility in start and end times while maintaining core business hours for shared availability across the team.
• We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment.
• We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Senior