Senior Business Analyst Workfront Administrator
About The Position
“I can succeed as a Senior Business Analyst/Workfront System Administrator at Capital Group.” You are an experienced Senior Business Analyst with hands-on Workfront System expertise. You have a blend of experience including deep business process acumen along with technical Workfront administration skills to enable, optimize, and evolve our enterprise work management capabilities. You’ll serve as a strategic partner to the business—translating requirements into scalable workflows—and as a system steward, owning platform configuration, governance, and user experience. You are a self-starter who thrives at the intersection of people, process, and technology. “ I am the person Capital Group is looking for.” Workfront System Administration You will provide day-to-day administration, configuration, support and maintenance of Workfront, including custom forms, templates, queue setup, access profiles, dashboards, and reporting. You will govern user access and role provisioning, ensuring appropriate permissions and platform security. You will have ownership of intake processes, approval workflows, and routing logic for efficiency and scalability; You will monitor system performance, data integrity, and adherence to governance standards; and coordinate platform upgrades, new feature enablement, and sandbox testing. Change Management, Training & Adoption You will develop and deliver end-user training, system documentation, and best practices; and drive adoption through change management initiatives, stakeholder engagement, and support. Reporting & Insights Build advanced reports and dashboards to surface key operational metrics and productivity insights.
Requirements
- 5+ years of experience as a Business Analyst or Project Manager in enterprise environments
- 3+ years of hands-on Workfront System Administration experience (including Fusion and/or Workfront Proof is a plus)
- Proven track record in enterprise work management, project operations, or marketing workflows, with strong analytical and problem-solving skills, and the ability to translate business needs into system capabilities.
- Comfortable working with end users for support and training.
- Excellent communication, documentation, and stakeholder management skills.
Nice To Haves
- Workfront Core and/or Advanced Admin Certification (preferred).
- Experience in financial services, asset management, or other regulated industries (a plus).
Responsibilities
- Provide day-to-day administration, configuration, support and maintenance of Workfront, including custom forms, templates, queue setup, access profiles, dashboards, and reporting.
- Govern user access and role provisioning, ensuring appropriate permissions and platform security.
- Ownership of intake processes, approval workflows, and routing logic for efficiency and scalability
- Monitor system performance, data integrity, and adherence to governance standards
- Coordinate platform upgrades, new feature enablement, and sandbox testing.
- Develop and deliver end-user training, system documentation, and best practices
- Drive adoption through change management initiatives, stakeholder engagement, and support.
- Build advanced reports and dashboards to surface key operational metrics and productivity insights.
Benefits
- In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
