Senior Business Analyst (PDMP)
About The Position
This is advanced professional business analysis work supporting the Prescription Drug Monitoring Program (PDMP) within the Department of Health. The Senior Business Analyst serves as a key liaison between business stakeholders, technical teams, and external vendors to support system enhancements, ensure operational effectiveness, and deliver high-quality IT solutions aligned with Commonwealth standards. This position plays a critical role in requirements management, stakeholder engagement, and SDLC support to enhance the PDMP system and improve service delivery across the Commonwealth.
Requirements
- 7+ years of experience working with stakeholders on technical or IT initiatives
- Bachelor's degree in Information Technology, Business Administration, or related field (or equivalent experience)
- Strong experience with: Requirements elicitation and documentation
- SDLC methodologies (Agile, Waterfall, or hybrid)
- Business process analysis and improvement
- Demonstrated ability to: Facilitate stakeholder sessions and workshops
- Translate business needs into technical requirements
- Communicate effectively across technical and non-technical audiences
- Strong analytical, problem-solving, and organizational skills
Nice To Haves
- Certification from the International Institute of Business Analysis (e.g., CBAP, CCBA)
- Knowledge of BABOK (Business Analysis Body of Knowledge)
- Experience working within government or public sector environments
- Experience supporting healthcare or regulatory systems
- Familiarity with data analysis and statistical methods
Responsibilities
- Elicit, analyze, and document: Business Requirements
- Functional Requirements
- User/Stakeholder Requirements
- Non-functional (QoS) Requirements
- Develop and maintain Requirements Traceability Matrix (RTM)
- Create workflow diagrams, process models, and system documentation
- Conduct facilitated workshops for requirements analysis and stakeholder alignment
- Provide subject matter expertise to guide PDMP system enhancements and compliance with legislative requirements
- Act as lead tester, including: Developing and executing UAT scripts
- Reviewing and validating test results
- Collaborate with developers, DBAs, testers, and project managers to ensure quality delivery within scope, schedule, and cost constraints
- Assist in training development and end-user support activities
Benefits
- Paid vacation, sick leave, and holidays
- Medical, dental, and vision health insurance
- Life insurance coverage
- Short- and long-term disability insurance
- 401(k) retirement plan with company match and immediate vesting
- Military leave
- Training and professional development opportunities
- Tuition reimbursement
- Employee wellness program
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
