Senior Business Analyst (IT / PDMP Projects)

S R International•Harrisburg, PA

18h•Hybrid

About The Position

The Commonwealth of Pennsylvania (DOH) is seeking a Senior Business Analyst to support PDMP (Prescription Drug Monitoring Program) initiatives. This role focuses on requirements gathering, stakeholder coordination, and SDLC support , acting as a liaison between business and technical teams to deliver high-quality IT solutions.

Requirements

7+ years of experience as a Business Analyst in IT environments
Strong experience with: Requirements gathering and stakeholder management
SDLC methodologies and business analysis practices (BABOK)
Test planning, UAT, and QA processes
Strong analytical, problem-solving, and communication skills
Bachelor’s degree (or equivalent experience)

Nice To Haves

IIBA Certification (CBAP/CCBA or similar)
Experience working in government or healthcare projects
Experience with process modeling and workflow documentation tools

Responsibilities

Facilitate requirements gathering sessions and stakeholder workshops
Translate business needs into business, functional, and user requirements
Act as a liaison between technical teams and business stakeholders throughout the SDLC
Develop documentation, workflows, and requirements traceability matrices
Support testing efforts (UAT, test case creation, validation)
Identify risks, issues, and ensure timely escalation
Assist in training documentation and user training sessions
Maintain project artifacts and documentation in SharePoint
Analyze business processes and identify opportunities for improvement
Develop process flows, diagrams, and system specifications
Perform quality assurance and ensure system usability and performance
Support data analysis and reporting efforts
Act as SME for PDMP system enhancements and issue resolution
Collaborate with developers, testers, and DBAs to meet project objectives