Senior Business Analyst (Healthcare Product)

Whoop•Boston, MA

23d•$120,000 - $155,000•Onsite

About The Position

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. At WHOOP, we're on a mission to unlock human performance, extend healthspan, and build a centralized Health Operating System. We are hiring a Senior Analyst to partner closely with our Healthcare Product team in their efforts to utilize data and insights to make informed decisions on their roadmap, continuously improve the member experience, and drive health outcomes. We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiousity and raise support for ideas that meaningfully impact the WHOOP member experience. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Requirements

4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams.
Able to take broad questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
Strong storytelling skills â able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems.
Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations.
Experience working with data engineering and development teams on complex datasets
Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Amplitude, Sigma, Hex). Python is a plus.
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Responsibilities

Collaborate closely with Product, Digital Health, Software, UX & Design, Data Science, Marketing, and Strategic Finance teams to break down and prioritize the product strategy and roadmap.
Develop a deep understanding of WHOOP's database and tools to effectively drive data-driven proposals to internal stakeholders on necessary changes.
Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value.
Uncover insights about key member segments â including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
Create repeatable tools and processes for analytics across new health features and algorithmsâ from data pipelines to dashboards and weekly health performance reviews.
Collaborate with a high-performance team in a fast-paced environment, providing thought leadership to identify the most impactful ways to drive decisions and improve retention.