Senior Business Analyst - Card Loss Forecast and Allowance

Capital One•Riverwoods, IL

57d

About The Position

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role sits on the Card Allowance team which produces a quarterly forecast for expected lifetime credit losses (i.e. the reserve for loans we expect not to collect on under GAAP standards). This has direct impacts on the consolidated P&L impacts of the business and is frequently discussed in the context of company wide earnings. This work entails analytical rigor, technical savvy, and sound judgement to create forecasts that are ultimately shared by our team with a wide range of senior stakeholders across the company. In doing so, you will work alongside driven teammates and a variety of cross-functional teams (Accounting/Finance, Capital Risk, firstline business teams, among others) to build out a robust and well-informed product. Additional aspects of this role include gaining familiarity with the underlying models and data, engaging with firstline teams to stay apprised of business strategy changes, assessing internal and external trends to derive insights into credit performance, and identifying areas to improve our processes and forecasts.

Requirements

Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 1 year of experience in analysis
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Nice To Haves

Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
1+ years of experience in Statistical model building
1+ years of experience in market research
1+ years of experience in SQL querying
2+ years of experience in business analysis
1+ years of experience in consulting
Previous consulting experience is a plus

Responsibilities

Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability