Senior Business Accountability Specialist - Banking, Lending and Trust

Wells Fargo•Atlanta, GA

47d•Hybrid

About The Position

Wells Fargo is seeking a Senior Business Accountability Specialist. The Senior Business Accountability Specialist plays a critical role within the Fiduciary Oversight team in Wealth & Investment Management (WIM), part of the Banking, Lending, and Trust Banking Solutions organization. This strategic position is responsible for driving operational excellence, ensuring business accountability, and supporting risk management initiatives across complex trust, estate, tax and fiduciary law issues pertaining to high-net-worth clients. The ideal candidate will serve as a trusted partner to senior leaders, collaborating across relationship management, legal, and operational teams to enhance governance, streamline processes, and uphold regulatory standards. Working at Wells Fargo | Jobs and Careers at Wells Fargo (wellsfargojobs.com) In this role, you will: Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies Act as liaison for the business with internal and external auditors to support timeliness, appropriate response strategy, and effectiveness of communications and materials Lead projects, teams, or serve as a peer mentor Collaborate with key stakeholders-including legal, compliance, operations, technology, and business leadership-to ensure alignment and accountability Identify control gaps and emerging risks, and lead root cause analysis and sustainable solution development Serve as a primary point of contact for audit and regulatory engagements related to Fiduciary Oversight risk and control matters Promote a culture of risk awareness and continuous improvement across business lines and control functions Provide technical fiduciary risk management expertise and leverage expertise to identify opportunities to streamline policies, procedures and controls to enhance client experience, improve efficiencies and reduce risk Provide fiduciary risk guidance in relation to account specific situations Develop a deep understanding of internal policies and procedures relevant to trust business and advise others regarding same. Help maintain and create policies, procedures, forms, and other internal guidance.

Requirements

4+ years of risk management, business controls, quality assurance, compliance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Proven experience leading complex risk management, control, or compliance initiatives within a financial institution
JD or CTFA designation
Demonstrated ability to drive cross-functional projects involving legal, compliance, operations, technology, and front-office partners
Excellent communication and stakeholder management skills, including the ability to influence senior leaders and external partners
Proven experience leading end-to-end business initiatives or projects, including planning, execution, stakeholder coordination, and post-implementation review, with a focus on driving accountability and delivering measurable outcomes Strategic thinker with a hands-on approach to problem-solving, risk assessment, and control remediation
Experience bringing issues to closure in a decisive manner despite potential obstacles within a complex environment
Ability to identify and manage complex issues and negotiate solutions within a geographically dispersed organization
Strong research and documentation skills
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Experience resolving and working through escalated and complex issues
Ability to assess current processes/procedures and make recommendations for efficiency
Experience developing partnerships and collaborating with other business and functional areas
Strong written, oral and interpersonal communication skills
Proficient with Microsoft365 applications
Strong analytical skills with high attention to detail and accuracy
Self-starter with the ability to work independently and be adaptable to changing work priorities
Superb writing skills

Responsibilities

Lead complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business
Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
Act as liaison for the business with internal and external auditors to support timeliness, appropriate response strategy, and effectiveness of communications and materials
Lead projects, teams, or serve as a peer mentor
Collaborate with key stakeholders-including legal, compliance, operations, technology, and business leadership-to ensure alignment and accountability
Identify control gaps and emerging risks, and lead root cause analysis and sustainable solution development
Serve as a primary point of contact for audit and regulatory engagements related to Fiduciary Oversight risk and control matters
Promote a culture of risk awareness and continuous improvement across business lines and control functions
Provide technical fiduciary risk management expertise and leverage expertise to identify opportunities to streamline policies, procedures and controls to enhance client experience, improve efficiencies and reduce risk
Provide fiduciary risk guidance in relation to account specific situations
Develop a deep understanding of internal policies and procedures relevant to trust business and advise others regarding same. Help maintain and create policies, procedures, forms, and other internal guidance.