Senior Brand Strategist, Amazon Devices

Amazon • Seattle, WA

1d • Onsite

About The Position

The Devices and Services Brand Studio is looking for a dynamic, multifaceted brand builder to join Amazon as a Senior Brand Strategist. A creative and incisive thinker, this individual will be responsible for crafting and driving alignment on the strategic elements of brand strategy, including brand positioning, brand architecture, messaging frameworks, creative strategy, and brand identity. This role will then steward that strategy through the creative processes – from product concept and UX considerations through marketing and engagement campaigns – collaborating across teams to build cohesive storytelling that positively shifts perceptions, influences desired customer behaviors, and grows our brands and businesses. You’ll have the opportunity to refine and shape established world-class brands, including Alexa, Echo, Kindle, Fire TV, Amazon Kids, Fire tablets, as well as to define new brands, products, services, and initiatives. The Senior Brand Strategist works closely with teammates and partners across Naming Strategy, Customer Insights, Brand Design, Creative Program Management, Marketing, Go-to-Market, Product Management, UX and Industrial Design, as well as with brand, business, and legal stakeholders in other parts of Amazon, and at times with external agencies. This individual thrives in complex and fast-paced environments and is gifted in arriving at true, distinctive, and compellingly strategies in the face of the most complicated and ambiguous business and customer challenges. The ability to craft an inspiring and well written narrative that influences teams at all levels is critical to success in this role, as is the ability to develop (in partnership with Creative) and deliver compelling presentations. To be successful in the role, the candidate will demonstrate the following: Dives deep into quantitative data around business, brand health, customer perceptions and behavior and is able to translate it into clear, actionable insights. Provides thoughtful, incisive and sometimes subtle analysis of qualitative and observational data. Proven ability to inspire world-class storytelling with crisp and insightful creative briefs. Expertise in developing brand architecture strategies for complex, layered product and service portfolios. Writes compelling brand positioning and narratives that capture the attention and imaginations of internal stakeholders and external consumers. Appreciates creative critique and constructive feedback, using it as motivation to rethink an approach. Is in touch with and has a deep curiosity about cultural, social and technological trends. Communicates clearly and effectively; ensures understanding; and influences and establishes credibility with peers and senior leaders. Engages in active listening and gathers diverse perspectives, knowing when and where to provide sometimes divergent perspective. Writes with laser-sharp clarity, using data to support assertions while still inspiring new thoughts and solutions. Employs sound critical thinking & problem-solving approaches, comes to the table with ideas that re-imagine possibilities, and drives forth to solutions. Has a passion for learning and continuous improvement, and is adaptable to new approaches to arriving at brand outcomes that enable consistency across the team. Has an appetite for a healthy level of structural ambiguity and a resilient, optimistic spirit.

Requirements

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional marketing programs
• Experience leading go-to-market for consumer software or hardware product launches
• Bachelor's degree or equivalent in Business or a related field
• Experience owning a global brand and driving aggressive brand awareness and growth goals
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• Can communicate effectively with all levels of the organization
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Knowledge of Amazon devices and the Amazon ecosystem
• 5-10 years’ experience as a brand strategist/planner within advertising agencies, brand strategy consultancies, or the equivalent role inside a brand marketing organization, where accountable for delivering for top global consumer brands.
• Fluency in brand strategies with the ability to articulate your knowledge in a way that resonates with peers of technical or other non-marketing backgrounds.

Nice To Haves

• Experience using any of SQL or other analytical tools for conducting data analysis
• Experience with customer segmentation, profiling, and targeting

Responsibilities

• Developing effective brand positioning and strategic frameworks for Devices and Services sub-brands.
• Socializing and activating brand strategies across the Devices and Services org and beyond, to influence customer experience, product roadmaps/prioritization, marketing activations, content creation, etc.
• Authoring creative briefs that inspire and inform big ideas, from macro-level brand briefs to targeted/tactical briefs that guide marketing campaigns, PR events, and/or channel opportunities.
• Collaborating with creative and brand marketing teams, and at times agency partners, to ensure strategic alignment of creative executions and marketing activation's against the brand framework/briefs, at times when brand strategies are being developed on a parallel path.
• Developing integrated messaging and content strategies that span the cross-channel marketing funnel.
• Designing and leading workshops to dive deep on customer, category, cultural insights, and short- and long-term business goals with partners such as product makers, go-to-market leaders, researchers, and designers.
• Partnering with Insights and Brand Marketing teams to influence how we measure brand health, to design bespoke studies that inform future strategies (e.g., brand architecture), and to action research results into insights that drive innovation.
• Demonstrating strategic thought leadership by contributing to team communications and knowledge sharing mechanisms that disseminate brand outcomes and insights across the organization and broader Amazon brand community.
• Collaborating with Naming Strategists to arrive at briefs for product, service, and brand naming, acting as a stakeholder throughout the naming process.
• Collaborating with Brand Design and Product Design to set strategies that enable teams to evolve Devices and Services brand identities.
• Partnering with Brand Managers to develop and publish strategic brand guidance to the Amazon Design Portal, and to design and refine processes that capture and scale the team’s best practices.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior