Senior Branch Manager

FERGUSONDurham, NC

About The Position

As the Senior Branch Manager, you'll be responsible for leading a team to become the "Best Local Supply House" by aligning sales strategy with customer experience and fostering strong local relationships. You will ensure sales goals are met, drive customer satisfaction, develop associates, and maintain a safe, efficient work environment. Through effective leadership, you will cultivate a positive culture and steer the branch toward growth and market leadership.

Requirements

  • 5+ years of sales experience coupled with 3 years of management experience is required
  • Prior knowledge of MRO business products and/or programs
  • Familiarity with markets and business units within assigned geography is a plus
  • Desire to be a hard-working leader, mentor, and motivator of individuals and teams
  • Ability to analyze data, develop budgets, implement plans, and deliver effective presentations
  • Experience defining customer needs and providing solutions
  • Constructive and empathetic communication skills, both verbal and written, are a must
  • Proficient Excel and PDF skills
  • No overnights

Nice To Haves

  • Familiarity with markets and business units within assigned geography is a plus

Responsibilities

  • Manages relationships and partnerships with key vendors and suppliers to ensure coordination and outstanding service levels
  • Assigns, monitors, and sets objectives for key accounts and sales representatives
  • Accompanies sales representatives on existing accounts and potential customer calls
  • Provides leadership and input for pricing proposals and strategic plans for large customer accounts
  • Supervises sales trends, market dynamics, product performance results, and customer preferences
  • Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support
  • Review operational records and reports to project sales and profitability
  • Submit short and long-term sales plans and prepare sales strategies using available marketing programs to reach designated targets
  • Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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