Senior Bodily Injury Adjuster, Personal Lines

Hallmark Financial Services•Dallas, TX

13d

About The Position

Job Description: Essential Duties and Responsibilities include the following. Other duties assigned as needed. Act as point-of-contact for insureds regarding general claim questions and reporting of claims. Identify and perform coverage analysis and prepare reservation of rights/declination letters when appropriate. Make liability decisions, analyze aggravating factors and potential for shared responsibility, and set up subrogation (as applicable) Manage and work with defense counsel (as applicable) to develop the case to include expert support and case strategy. Conduct proper reviews and independent investigations pre-litigation. Maintain cases on diary to ensure proper file management, evaluation, strategy, and timely reserve recommendations are handled. Keep current running notes to reflect file development and ensure proper documents are maintained in the claims system. Prioritize and evaluate claims, the majority will be injury/casualty with attorney involvement Negotiate claim settlements with plaintiff counsel as indicated, or issue denials to claimant/claimant attorney as appropriate. Use knowledge of state regulatory and statutory requirements for a multi-state region May also handle multi-compete/complex property claims and renters injury claims Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree from a four-year college or university; or 1-5 years related experience and/or training; or equivalent combination of education and experience.
Experience handling attorney represented bodily injury (BI/UM/UIM) exposures in a personal lines claim’s environment
Experience handling physical damage exposures in a personal lines claims environment
Detailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties
Ability to analyze and problem solve, working closely with others to coordinate and complete projects
Ability to think critically and resolve problems of varying complexity
Ability to perform with minimal supervision
Self-motivated with a strong work ethic
Excellent oral, written and interpersonal communication skills
Must be customer service oriented, highly organized and efficient
Effective Computer Skills
Advanced Microsoft Office Skills
Ability to learn multiple software applications
Must obtain applicable adjusters license(s) by state within 3 months of start date

Nice To Haves

Auto bodily injury attorney represented and/or litigation experience
Multiple language skills a plus
TX Adjuster License

Responsibilities

Act as point-of-contact for insureds regarding general claim questions and reporting of claims.
Identify and perform coverage analysis and prepare reservation of rights/declination letters when appropriate.
Make liability decisions, analyze aggravating factors and potential for shared responsibility, and set up subrogation (as applicable)
Manage and work with defense counsel (as applicable) to develop the case to include expert support and case strategy.
Conduct proper reviews and independent investigations pre-litigation.
Maintain cases on diary to ensure proper file management, evaluation, strategy, and timely reserve recommendations are handled.
Keep current running notes to reflect file development and ensure proper documents are maintained in the claims system.
Prioritize and evaluate claims, the majority will be injury/casualty with attorney involvement
Negotiate claim settlements with plaintiff counsel as indicated, or issue denials to claimant/claimant attorney as appropriate.
Use knowledge of state regulatory and statutory requirements for a multi-state region
May also handle multi-compete/complex property claims and renters injury claims