Sr. Claims Examiner, Equine & Personal Lines Bodily Injury

Markel • Richmond, VA

2d • Hybrid

About The Position

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.

Requirements

• Bachelor’s degree or equivalent work experience.
• Must have or be eligible to receive claims adjuster license.
• Minimum of 5 years of commercial and/or personal lines bodily injury claims handling experience or equivalent combination of education and experience.
• Excellent written and oral communication skills.
• Strong analytical and problem solving skills.
• Strong organization and time management skills.
• Ability to work autonomously in a fast paced environment.
• Experience in negotiation, mediations and monitoring trials.
• Ability to influence claims stakeholders and to effectively direct claims strategy.
• Strong litigation management skills are required including the ability to provide direction and guidance to defense attorneys and other experts while controlling expenses.
• Ability to deliver outstanding customer service.
• Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word).
• Knowledge of tort and contract law.
• Strong desire for continuous improvement.
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

• JD preferred.
• Participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.).

Responsibilities

• Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
• Analyzes coverage and communicates coverage positions.
• Prepares coverage position letters on matters (without assistance of outside coverage counsel) and refers suspicious losses to SIU and assists in the investigation and settling of claim.
• Conducts, coordinates, and directs investigation into loss facts and extent of damages.
• Directs and monitors assignments to experts and outside counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
• Sets reserves within authority or makes claim recommendations concerning reserve changes to manager.
• Negotiates and settles claims typically in litigation within authority.
• Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice/insight on others claims going to trial.
• Participates in special projects having an impact on the business. May be assigned project lead for larger projects.
• Represents Markel at mediations, trials, and conferences.
• Pulls and analyses loss information for business stakeholders and presents information during meetings with underwriters and/or insureds.
• Serves as a technical resource to underwriting and assists with drafting policy wording.
• Assists in training of new hires and provides assistance, guidance, and coaching to others within claims department.
• Provides input into maintenance of claims guidelines and best practice procedures.

Benefits

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees