Senior BizOps Engineer

Mastercard • O'fallon, MO

31d

About The Position

We are looking for a BizOps Engineer/SRE with a strong background in on-premises platform with payments processing, and secure systems operations. The ideal candidate will bring expertise in certificate and key management, payment network protocols like ISO8583/ISO20022, and application/production Support. This role involves working across both technical and functional domains, ensuring availability, performance, and integrity of critical real time payment systems.

Requirements

• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Ability to help debug and optimize code and automate routine tasks.
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
• Interest in designing, analysing and troubleshooting large-scale distributed systems.
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation.
• Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
• Experience in industry standard CI/CD tools like Git/ Bit-Bucket, Jenkins, Maven, Artifactory, and Chef.
• Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
• Proficiency in: application / production Support role on Unix/Linux platform-based apps, knowledge of shell scripting and Oracle Database is must
• experience with: SSL/TLS certificate management, HSMs, Security Key Management - - will be added advantage.
• Networking knowledge: F5 Load Balancers, secure traffic routing, firewall configurations - will be added advantage.
• Good understanding of DevOps tools, monitoring, and CI/CD pipelines having Erlang knowledge will be plus
• Process Knowledge: Hands-on experience with ITSM tools (Incident, Change, Work Order Management)
• Agile delivery practices and understanding of SDLC

Responsibilities

• Operate, monitor, and maintain real-time payments platforms and related services (Switching, Authorization, Settlement).
• Work closely with engineering and infrastructure teams to maintain high availability and resilience of applications and network components.
• Support payment message flows including ISO8583 and ISO20022 formats will have added advantage.
• Act as a bridge between product, operations, and engineering teams to ensure smooth incident resolution, change deployments, and root cause analysis.
• Interface with payment card networks (e.g., Visa, MasterCard, RuPay) for transaction flow understanding and compliance.
• Participate in Agile ceremonies, contribute to continuous improvements and automation within DevOps pipelines.
• Support UI-based tools for operational monitoring, metrics tracking, and incident management.
• Troubleshoot complex issues across Oracle SQL, and Unix-based systems.
• Manage SSL/TLS certificate lifecycle, security keys, and integrations involving HSMs and secure components.

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees