Senior Billing Specialist
About The Position
The Senior Billing Specialist will be responsible for end-to-end billing and reimbursement for personal exoskeletons and physical therapy practices. This includes benefits verification, claims submission, denial management, appeals, payer enrollment and follow-up. The role will also involve supporting the development of scalable billing processes and onboarding additional billing specialists as new products and care models launch. This role reports to the Reimbursement, Access, and Policy Manager and works closely with clinical operations, revenue cycle partners, and external stakeholders. It is well-suited for someone who thrives in a fast-paced, mission-driven healthcare environment and is passionate about improving access to innovative care.
Responsibilities
- Personal Exoskeleton Reimbursement Support benefits verification and prior authorization processes for personal exoskeleton candidates
- Prepare, submit, and track claims related to personal exoskeleton devices
- Manage payer correspondence, denials, and appeals, including documentation assembly and follow-up
- Interpret payer policies and coverage criteria to support reimbursement strategy
- Maintain accurate records of claims status, outcomes, and payer feedback to inform future reimbursement pathways
- Maintain and promote strict adherence to HIPAA requirements and applicable privacy laws across all billing and reimbursement activities.
- Physical Therapy Billing Support Support billing operations for affiliated physical therapy practices, including charge capture, claims submission, and payment posting
- Assist with denial resolution and appeal preparation related to therapy services
- Collaborate with clinical and operational teams to ensure accurate documentation and coding
- Help identify billing trends, issues, and opportunities for process improvement
- Operational & Strategic Support Manage accounts receivable, interpret claims data, and present findings to relevant stakeholders.
- Support the development of standardized billing workflows for future personal exoskeleton market expansion
- Contribute to internal reporting on reimbursement performance and payer behavior
- Work cross-functionally with clinical, operations, and reimbursement teams to support scalable growth
Benefits
- 4 weeks PTO
- 401(k)
- Medical, Dental and Vision Plan: the company covers 80% of the premium
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
