Senior Billing Specialist

Guardian Fire Services • Santa Ana, CA

23d

About The Position

The Sr Billing Specialist plays a key role in the Accounting Department helping to contribute to the company’s financial strength by analyzing, managing and interacting with all the open accounts to reconcile invoices. The Billing Specialist drives data entry to optimize the cloud-based software system ensuring accurate and timely processing for receivables and recording of financial information. The position plays a vital part in enhancing the company’s infrastructure and has the capability to contribute to the strength and sustainable growth of Fire Safety First.

Requirements

• Bachelor’s degree (B.A.) or equivalent in business, finance, accounting, or similar field
• 3-5+ years of relevant (AR) accounting experience
• Excel Expertise: Advanced proficiency including pivot tables, lookups, queries, charts, etc.
• Task management Tools: Hands on experience with workflow management platforms such as Wrike, Asana, ClickUp, etc.
• Documentation Tools: Proficient in Sharepoint, Notion, Monday.com, and/or similar platforms for documentation and process management

Responsibilities

• Prepares and issues accurate invoices based on agreements, contracts, or work orders.
• Maintain and update customer account information, including contact details and payment preferences
• Investigate billing discrepancies, errors, or disputes in coordination with customers and internal teams.
• Addresses customer inquiries related to billing, payments, and account details promptly and professionally.
• Collaborate with customer service teams to streamline billing processes and resolve issues.
• Achieves goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements.
• Performs other tasks or projects assigned by supervisor.
• Contributes to team effort by accomplishing and achieving results.
• Identifies change in processes and the optimal application to promote efficiency.
• Achieves department goals and metrics

Benefits

• 401K/Roth Retirement Option with up to 4% Match, no vesting period
• Medical Insurance Paid for Employee
• Paid Time Off - 10 Days Accrued First Year
• Employee Assistance Program
• 7 to 8 Paid Holidays
• Option to add Dental and or Vision
• Optional Life Insurance
• FSA/HSA Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees