Senior Billing Lead

TransUnion•Chicago, IL

18h•Hybrid

About The Position

The successful candidate will support global billing operations and be responsible for ensuring accurate, timely, and compliant invoicing across regions, customer segments, and legal entities. This role partners closely with Revenue Accounting, Finance Operations, Sales, and IT to support the end‑to‑end order‑to‑cash process, including invoice generation, billing adjustments, credits, and issue resolution. The role contributes to maintaining a strong billing control environment, improving processes, and supporting system enhancements that drive accuracy, efficiency, and scalability across the global billing function. This position reports to the Senior Manager of Billing and works cross‑functionally to support consistent global billing practices and a positive customer experience. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. This role exists to provide strong operational ownership and governance over billing for the Tubs and Phoenix Business Units, ensuring billing accuracy, regulatory compliance, scalable processes, and a consistent customer billing experience as the business continues to grow globally. The Senior Billing Lead aligns closely with the Global Billing Manager to support the operations and governance of the company’s billing function for the Tubs and Phoenix Business Units. The role ensures accuracy, compliance, and efficiency in invoicing and revenue recognition across all regions, balancing local regulatory requirements with global business objectives. This position drives standardization, automation, and continuous improvement in billing processes while partnering closely with Finance, Sales, Legal, IT, and Operations.

Requirements

10+ years of progressive experience in billing operations, with at least 5 years in a people leadership role.
Demonstrated success leading billing functions within a multinational organization .
Strong knowledge of revenue recognition principles and billing compliance requirements.
Experience with enterprise resource planning (ERP) and billing systems such as PeopleSoft, Salesforce, and HighRadius (preferred).
Strong leadership, communication, and stakeholder management skills.
Ability to thrive in a fast‑paced, matrixed, and evolving environment.
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (Master’s preferred).

Responsibilities

Partner with Global Process Leadership and the Global Billing Manager to execute billing strategies that support business growth and scalability.
Lead, mentor, and manage billing teams, ensuring consistent global standards while meeting local regulatory and compliance requirements.
Oversee end‑to‑end billing for the Tubs and Phoenix Business Units, ensuring timely, accurate, and compliant invoicing.
Maintain strong billing controls and audit mechanisms to ensure compliance with GAAP and local tax regulations (e.g., VAT, GST).
Partner with Finance leadership on revenue assurance, forecasting support, and month‑end and quarter‑end close activities.
Collaborate with Legal and Compliance to ensure contracts are billable, compliant, and aligned with regulatory requirements.
Define and monitor KPIs and dashboards to track billing performance, accuracy, and cycle times.
Drive continuous improvement initiatives focused on standardization, automation, efficiency, and error reduction.

Benefits

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
You can also opt into a legal plan, pet insurance, and travel accident coverage.
From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter.
Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.