Senior Benefits Specialist

Employer Services Corporation•Amherst, NY

8h•Hybrid

About The Position

ESC is a growing HR outsourcing & employment administration company, headquartered in Amherst, which administers payroll, benefits, and human resources consulting services for our clients. We are a people-centric organization with a focus on culture. We work smart and have fun in a team-oriented environment, working together to provide HR, payroll, benefits, and HRIS services to businesses of all sizes and types. We are looking for an experienced, full-time Senior Benefits Specialist to join our team. In this role, you will provide exceptional customer service to both clients and employees while managing the administration, processing, and maintenance of benefit programs for ESC’s clients Senior Benefits Specialist Job Description

Requirements

At least 10 years' experience in Benefits Administration or Management
High school diploma or equivalent
Courses or seminars related to benefits administration
Advanced knowledge of standard benefit concepts, practices and procedures
Demonstrated exceptional customer service skills
Strong numerical aptitude and critical thinking skills
Advanced computer skills including Microsoft Suite, especially Microsoft Excel

Responsibilities

Works with complex ESC clients with little supervision in a proactive, consultative manner
Resolves benefit questions and problems by researching policies and procedures; acts as liaison between carriers and employees
Administers various welfare benefit plans including but not limited to medical, dental, vision, ancillary and retirement plans
Organizes and presents annual Open Enrollment process with individual clients
Records benefit information in various database sources and informs insurance carriers of new-hire coverage and/or status changes when applicable
Demonstrates employee data accuracy through self-checks and audits