Senior Benefits Specialist

LogicMonitor • Austin, TX

4d • Hybrid

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We are seeking a Senior Benefits Specialist to administer and optimize our U.S. benefits and leave programs, while supporting global initiatives within the broader Total Rewards team. With a focus on employee engagement, retention, and compliance, you’ll contribute directly to strengthening LogicMonitor’s total rewards strategy in alignment with departmental goals and the company’s V2M2 vision.
If you're passionate about delivering impactful employee experiences and optimizing benefits programs in a dynamic, people-focused environment, this is your opportunity to make a meaningful difference.

Requirements

• Bachelor’s degree preferred; equivalent experience in Human Resources or Benefits Administration will be considered.
• 4+ years of experience in employee benefits administration—including wellness, leave, and retirement programs—with a primary focus on U.S. benefits; exposure to global benefits is a plus.
• Experience collaborating with internal stakeholders and external vendors in a fast-paced HR environment.
• Metrics- and results-driven, with a high level of integrity, confidentiality, and accountability.
• Strong interpersonal skills and a customer-focused approach; comfortable engaging with employees at all levels of the organization.
• Ability to manage detailed tasks while effectively prioritizing deadlines in a fast-paced environment.
• Extensive understanding of benefits regulations, including FMLA, ADA, HIPAA, and IRS retirement plan limits.
• Experience leveraging AI tools to enhance productivity, drive innovation, or support problem-solving.

Nice To Haves

• Workday experience preferred.

Responsibilities

• Manage LogicMonitor’s U.S. benefits program and support global benefits initiatives in partnership with regional stakeholders.
• Serve as the primary point of contact for employee benefits inquiries, ensuring timely and accurate support.
• Partner with external benefits brokers and act as a liaison between brokers, the HR Ops team, and benefits carriers.
• Identify and recommend operational improvements and cost-saving opportunities across all benefit-related programs.
• Provide ongoing research and benchmarking to keep benefits programs competitive and aligned with market trends.
• Lead U.S. Open Enrollment, including planning, strategy, messaging, system configuration, materials creation, and delivery of employee presentations.
• Manage LogicMonitor’s leave of absence programs, ensuring legal compliance with state, federal, and international labor laws.
• Manage all benefits compliance requirements, including mandatory postings, 5500 filings, ACA reporting, PCORI fees, and other regulatory filings.
• Partner with payroll on mandatory government ACA reporting
• Partner with payroll and the 401(k) broker to educate employees on retirement planning and financial wellness.
• Lead employee and manager education on LogicMonitor’s Total Rewards package, promoting a clear understanding of available benefits.
• Serve as the Workday expert, providing guidance and support to employees on benefits and absences
• Generate reports for billing allocations, benefit reconciliations, and other ad hoc needs

Benefits

• Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
• Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees