Senior Benefits Manager

The Trade Desk•New York, NY

14h

About The Position

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world with a media buying platform. They value unique experiences and perspectives and foster inclusive spaces. The team is a dynamic, team-oriented shared services group focused on delivering exceptional service to global employees by continuously identifying and improving strategy for operational efficiency and client satisfaction. As the Global Benefits Manager for NAMER (U.S. & Canada) and TTD’s Global Programs, this role involves partnering with key leaders to provide scalable benefits. The position drives the overall strategy of researching, designing, and managing effective, cost-efficient benefits for the U.S., Canada, and TTD’s Global Programs, including health and welfare, retirement, Fertility Benefits, EAP, Financial Wellness, Business Travel Medical, and some time off policies. The manager will be a key member of the Global Benefits team, ensuring an efficient, organized, and high-performing team that delivers great service to internal clients, and will liaison with the benefits team, employees, managers, legal, and the broader Global People Solutions team.

Requirements

Minimum of 10 years of benefits design and strategy experience in a fast-paced environment.
Strong functional expertise in program design and administration of U.S, and Canada benefits in a multi-national companies/organization.
Strong verbal and written communication skills with an emphasis to influence decisions and communicate complex work across a variety of audiences.
Strong emotional intelligence and the ability to understand and respond to others’ perspectives sensitively.
Demonstrated ability to maintain composure under pressure and handle challenging situations with grace.
Ability to adapt and be resilient to TTD’s evolving benefits philosophy and operations through multiple phases of a company’s growth.
Exceptional data analysis skills with the ability to interpret data and translate into actionable insight.
Ability to build strong, ongoing, impactful relationships at all levels and across a diverse range of social backgrounds.
Demonstrated change management and communications experience.
Strong project management and process improvement skills.
The ability to prioritize and manage multiple tasks with a sense of urgency.
Strong communication, collaboration, and consultation skills working with a diverse and dynamic group of stakeholders.
A customer service focus with a responsive and "can-do" open-minded attitude
Experience utilizing Workday and ServiceNow.
Advanced Excel knowledge and experience.
Bachelor’s degree.

Responsibilities

Responsible for the development, design, execution of U.S. & Canada Benefits with an eye towards data-driven decisions and continuous improvement. This includes leading the design and communication of the health & welfare plans, retirement plans and governance and execution of plan strategies. Ensure initiatives and programs are designed to enhance the employee experience.
Responsible for the vendor management and communication of most global programs. Work collaboratively with other benefits team members to provide seamless program management.
Analyze benefit plan utilization, program outcomes and coordinate the annual benefits renewal and negotiation processes and develop recommendations for action that balance market-competitive benefit packages with financial affordability.
Recommend new and/or improved benefits plan offerings through market research and detailed financial impact analysis.
Responsible for managing vendor partners to ensure vendor performance is aligned with company expectations, and that programs are achieving engagement targets.
Plan and implement effective employee communications for benefits and wellness programs, act as liaison with internal communications to ensure alignment. Manages communication efforts and tools for employees to be well informed of their benefits. Also serves as primary contact for employees related to more complex benefits issues.
Support all aspects of the annual renewals and lead U.S. Open Enrollment Benefits communication strategy, including maintaining plan documents, summary plan descriptions, communication materials and required legal notices.
Build solid partnerships with the regional Benefits Managers in U.S., EMEA/APAC, the broader People Operations team, Legal, Payroll and Finance to manage the administration of all The Trade Desk’s Benefits.
At times, perform the operations and administration of all benefits. This includes eligibility files, employee inquiries, reporting and billing.
Develop and monitor benefits budget for the U.S., Canada and Global programs. Conducts budgeting and financial analysis and monitors high cost claims and ensures estimates, forecasts and calculations of expenditures in benefits for budget planning and tracking.
Develop and monitor service level agreements and performance of all service providers and brokers and hold them accountable for performance measures.
Partner with Sr. Benefits Operations Mgr. to review current business processes and make recommendations to streamline for efficiency and to support an improved benefits delivery experience.
Partner with members of the Global Benefits team to implement new global benefits plans and vendors.
Serve as backup support for the Global Benefits team; Special projects as needed.

Benefits

comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
retirement benefits such as a 401k plan and company match
short and long-term disability coverage
basic life insurance
well-being benefits
reimbursement for certain tuition expenses
parental leave
sick time of 1 hour per 30 hours worked
vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
around 13 paid holidays per year
The Trade Desk’s Employee Stock Purchase Plan
Fertility Benefits
EAP
Financial Wellness
Business Travel Medical