Senior Benefits Consultant

North American Mission Board • Alpharetta, GA

4d • Hybrid

About The Position

We are seeking an experienced and highly skilled Senior Benefits Consultant for a permanent position, responsible for the strategic administration of benefits for domestic and international employees. This role requires a seasoned professional with expertise in the U.S., Canada, and Puerto Rico, contributing to the well-being of employees through careful benefits management.

Requirements

• 3+ years of proven benefits administration experience (required).
• Mastery in benefit enrollment, advocacy, and administration of self-funded plans.
• Advanced research skills for compliance laws in the US, Puerto Rico, and Canada.
• Advanced analytical skills and exceptional organizational and time management capabilities.
• Strong verbal and written communication skills.
• In-depth knowledge of employee benefits and employment law.
• Computer proficiency, especially Microsoft Excel (VLOOKUP, Pivot Tables, etc.).

Nice To Haves

• Associate or bachelor’s degree (preferred)
• SHRM Certification (preferred).
• GBA, CEBS Certification (preferred).
• Proficiency in Workday HRIS (preferred).

Responsibilities

• Conduct in-depth research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs.
• Provide expertise in benefit processes, administration, advocacy, education, and training for healthcare, wellness, defined benefits, defined contributions, and retirement programs.
• Collaborate with benefit brokers, vendors, and insurance providers on plan summaries, invoicing, renewals, claims, disputes, and inquiries.
• Act as primary liaison between employees and insurance providers to efficiently resolve issues.
• Resolve complex employee benefit questions and disputes promptly and professionally
• Stay current with federal, state, local, and international HR and benefits laws (including US, Puerto Rico, and Canada)
• Lead benefit compliance efforts (COBRA, 5500, Discrimination Testing, FAS106, 1095, Medicare disclosures, ERISA, etc.)
• Calculate intricate benefit paycheck deductions as necessary
• Strategically plan, administer new hire benefit enrollment, orientation, open enrollment, and terminations.
• Attend and actively participate in benefit and HR training sessions and meetings.
• Manage communication across multiple platforms (emails, Teams, Freshdesk, Ring Central, Workday, etc.).
• Provide support for high-impact projects to the Benefits Manager.
• Manage communication and process improvements with external HRIS System Consultants.

Benefits

• Competitive retirement plans to secure your future
• Medical, dental, vision, and life insurance coverage
• Disability insurance for peace of mind
• Generous paid time off, paid holidays, and flexible hybrid work arrangements
• Opportunities to grow professionally and be part of a supportive, faith-based community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees