Senior Benefits Consultant - Pharmacy

Bank of America•Charlotte, NC

1d•$110,000 - $145,000•Onsite

About The Position

This job is responsible for the design, delivery, financial management, and administration of health, welfare, work/life, pharmacy and retirement programs. Key responsibilities include independently managing and evaluating program cost, effectiveness, and usage, and recommending improvements. Job expectations include applying expert judgment, leading strategic initiatives, and influencing benefit outcomes across the organization. The Sr. Benefits Consultant will join the Global Benefits team that recently was awarded 2025 Best employers – excellence in Health & Well-being by the Business Group on Health. This individual will report to the Head of Benefits and be responsible for executing on the Pharmacy Benefits Strategy and driving all aspects of the design of benefit programs that support the health and wellness of employees and their family members, in the U.S. which may include but not limited to national medical plans for active employees and retirees. The Sr. Benefits Consultant must have the ability to independently analyze data, market trends and business needs to evaluate cost effectiveness and implementation of existing programs to design recommended improvements and develop business cases of new programs. The role requires subject matter expertise in the design, implementation, and management of pharmacy benefits programs at large employers. Experience managing multiple work products simultaneously, strong communication skills, and ability to identify and work with multiple key stakeholders is critical. Benefits Design point of contact for designing, managing and implementing pharmacy benefits Manage and oversee all third parties and strategies to ensure program design and business objectives are being met. Responsible for assessing ongoing regulatory changes and how they impact pharmacy benefit offerings. Partner with multiple suppliers and internal partners (Benefits Service Delivery, Life Event Services, Legal, Communications, Finance, Sourcing, HR Reporting teams, HR leaders, etc.) to ensure pharmacy programs are delivered flawlessly to our teammates.

Requirements

Minimum 7-10 years’ of Health Care Benefits and related Pharmacy experience either through Consulting, Brokerage, Insurance companies or employer.
Ideally 3+ years of delivery experience of pharmacy benefits for a large organization.
Experience with pharmacy market checks, annual audits, and program optimization
Depth and knowledge of pharmacy benefit industry, market shifts and complex dynamics
Must have excellent oral & written communication skills; ability to articulate complex concepts to a non-specialist audience.
Ability to demonstrate facilitation, client service orientation, leadership, influence, teamwork, and collaboration across multiple different partners, both internal and external.
Strong vendor relationship experience.
Strong data analysis, used to help with industry benchmarking and build/develop business cases.
Strong oral & written communication skills; ability to articulate complex concepts to a non-specialist audience.
Highly organized with ability to drive many competing priorities and multiple tasks concurrently.
Strong task management skills, including the ability to prioritize work and meet deadlines.
A team player who thinks and acts cross-functions, proactive and focused on continuous improvement.
A problem solver with a “can do” attitude, consultative approach, and client service mentality.
Acts with a sense of urgency and drives issues through to completion.
Demonstrates a sense of commitment to work and willingly assumes responsibility for accomplishing objectives.
Individual should be self-starter and highly proficient with Microsoft Office products especially skilled in PowerPoint and excel.
Demonstrated ability to work/navigate in a complex, matrixed work environment.

Nice To Haves

Experience with Pharmaceutical strategy for large organizations.
PharmD.
Experience working with and managing outsourced services.
Experience ensuring communication and engagement strategies are designed and executed to drive member engagement.

Responsibilities

Partner with multiple third-party service providers, platform administrator, Health & Insurance carriers as well as internal partners (Benefits Service Delivery, Life Event Services, Legal, Communications, Finance, Sourcing, HR Reporting teams, HR leaders, etc.) to ensure processes and services are delivered flawlessly to our teammates.
Evaluate market trends and emerging products and approaches to drive pharmacy benefits.
Ability to understand, translate and apply data analysis and market trends in the development of business cases to solve existing or emerging opportunities.
Develop business cases to present to key stakeholders.
Partner across multiple teams to ensure impacts, compliance requirements, business needs, and employee experience are identified in all program design recommendations.
Ensure required regulations, and compliance activities being executed.
Participation with vendor audits, claims reviews, annual meetings, development of business requirement documents and employee engagement approaches.
Ability to understand, translate and apply changing legal and regulatory environment impacting programs.
Drive change initiatives and implementations

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume