Senior Backend Engineer - New York

Giga•New York, NY

About The Position

Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises. It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers. The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us: Voice AI startup Giga raises $61M Series A DoorDash and Giga Partnership Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply! We're looking for backend engineers to build the infrastructure and systems that power our AI agents. You'll work across the stack, from data pipelines and analytics to real-time agent systems, shipping features that directly impact how our customers operate. This isn't a role where you'll be handed a spec and asked to execute. You'll own problems end-to-end: figuring out the right approach, building it, and iterating based on what you learn. As a senior engineer, you'll be expected to make sound technical decisions, ship reliably, and help set the bar for code quality and system design. You'll have significant autonomy and influence over what gets built and how.

Requirements

Have 4+ years building backend systems, ideally at companies where reliability and scale mattered
Are comfortable with ambiguity: you can take a loosely-defined problem and figure out what to build
You'll jump into unfamiliar parts of the codebase when that's what the problem requires
Write clean code and care about getting the details right, but also know when to ship
Want to work on hard problems with a small team where your work has obvious impact
Are excited about AI agents and the infrastructure challenges that come with running them in production