Senior Auditor - Internal Evaluation Program (Hybrid)

United Airlines•Chicago, IL

6d•$81,795 - $106,602•Hybrid

About The Position

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees. This is position is Chicago-based, hybrid with up to 50% travel. Job overview and responsibilities This position supports the UA Corporate Internal Evaluation Program (IEP) which is based upon FAA Advisory Circular 120-59B, UA Corporate Business Manual (CBM), Internal Evaluation Program Manual (IEPM), IATA Operational Safety Audit (IOSA) and Department of Defense (DoD) guidelines. Conducts safety and quality reviews of company systems and programs; international, domestic, and regional code-share partners and evaluates the effectiveness of all UA operating divisions compliance & conformance to standard operating policy, procedure and regulatory requirements.

Requirements

Undergraduate degree in technical, safety, aviation related discipline or equivalent work experience required
2+ years’ experience with a major passenger, cargo, regional carrier or military equivalent in Flight Operations, Inflight, Dispatch, Maintenance, Cargo, or Airport Operations required
Experience in quality, safety, or regulatory operations required
Working knowledge of pertinent Federal Aviation Regulations (FAR), FAA Advisory Circulars, IOSA Standards and Recommended Practices (ISARPs), ISO 9001 standards, Operations Specifications (Ops Specs), and Department of Defense (DoD) Quality and Safety requirements required
Ability to travel up to 50% of the time
Strong interpersonal, verbal and presentation skills are required
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Professional certification in quality or safety preferred
FAA Airman Certificate (i.e. Pilot, Mechanic, Dispatcher, or Flight Attendant) desired
Technical manual writing skills
Quality management/auditing background preferred

Responsibilities

Conducts special emphasis analysis of operations based on IEP repeat discrepancies, FAA enforcement actions and divisional requests
Plans and performs assessments/audits to measure operational compliance to regulatory requirements, company policies, and procedures covering all airline operating divisions
Evaluates the effectiveness of division policies, procedures, and QC functions to identify areas of concern that could pose an operating risk to personnel, facilities, and equipment
Facilitates root cause identification and corrective action for areas found not to conform with company policy, procedure or regulatory requirements
Track and manage corrective action commitments and implementation
Provides written reports and presentations to operating division senior leaders outlining assessments, observations and findings
Assists in the accomplishment of IOSA, DoD, and other third-party quality and safety reviews
Continuous monitoring and oversight of United Airlines’ International and Domestic codeshare partnerships, United Express carriers, and vendors in accordance with DOT/FAA codeshare safety requirements and corporate policies.