Senior Auditor

7-ElevenIrving, TX
19d

About The Position

JOB SUMMARY: This role is as a member of the Audit Event Support program and helps ensure accurate and successful audit events occur not only in those stores assigned but in the overall company, which includes over 54k events annually. This position is a liaison between the audit provider and 7-Eleven store/field members, to resolve event related challenges with urgency. Managing audit results, identifying key drivers of variation and supporting Operations by working with other key departments to resolve inventory activity causing variation is also key in this role.

Requirements

  • EDUCATION: Associates/2 Yr Degree
  • YEARS OF RELEVANT WORK EXPERIENCE: 5+ years
  • YEARS OF MANAGEMENT EXPERIENCE: 2+ years
  • Excellent Customer Service abilities with both internal customers and external business partners
  • Ability to handle stressful interactions and de-escalate conflicts
  • Intermediate to expert-level knowledge of Microsoft Office, with emphasis on Excel functional knowledge
  • Expert-level knowledge in Convenience store inventory audit process/practices and industry
  • Highly effective time-management skills

Responsibilities

  • Provide live support for corporate and franchise operations during audit events
  • Provide live support for audit provider partners during audit events
  • General oversight of audit program in assigned zones/regions
  • SME representative for Asset Protection regarding store inventory audit-related subjects
  • Review and provide support for interpretation of audit results
  • Management and/or support for special projects and initiatives in Asset Protection/Auditing
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