Senior Audio Visual Technician

American University•Washington, DC

1d•$26 - $30•Hybrid

About The Position

This position manages and oversees all audio-visual services for events in the Katzen Arts Center. This includes providing logistical and operational support for internal and external clientele, ranging from the recording and mixing of events to the management of existing client relationships. Beyond the technical components of their role, this person manages and supervises the student technical staff within the Katzen Arts Center. This ranges from hiring and onboarding new part-time staff members to scheduling and other administrative duties. This role also provides general office and technical support to direct supervisor and building management. In addition, the incumbent may be requested to provide technical assistance within the position’s scope of duties to Greenberg Theatre.

Requirements

Bachelor's degree or equivalent.
2 - 4 years of relevant experience.
Ability to manage multiple tasks simultaneously and work effectively with diverse constituencies across administrative lines is essential.
Demonstrated problem-solving and decision-making skills with ability to work in a highly collaborative environment are essential.
Well-developed written, verbal, organizational, time management, and interpersonal communication skills and a working knowledge of Microsoft Office Suite and Pro Tools are desired.

Nice To Haves

Master's degree or equivalent.
First Aid and CPR certification preferred.

Responsibilities

In consultation with Senior Facilities and Operations Manager and Audio Visual Operations Manager, assist with the setup and technical direction of internal and external events (seminars, panels, lectures, film screenings, et. al.), which includes setting up multiple microphones, massive equalization to correct for room defects, lecterns, multiple computers for PowerPoint, projector setup, speaker system setup, setup of recording software and/or hardware, light programming, splitting signal for video setup and press box type functions, cleaning stage and facility, editing of recorded events and digital audio exporting.
Assist with recording Department of Performing Arts and other campus department events as needed.
Assist in the general maintenance and support of technical hardware within the Katzen Arts Center, including computers, projectors, copiers, and other devices within Katzen. Setup of new computers throughout the building. Diagnose issues with input from users; provide solutions under the supervision of the Audio Visual Operations Manager.
Assist the Audio Visual Operations Manager with large projects and installations.
Provide support to the Senior Facilities and Operations Manager and the Audio Visual Operations Manager the in the development of time schedules for event and classroom support, ensuring there will be coverage for all the building’s technology needs.
Serve as a secondary point of contact for technical support issues in lab spaces within the building.
Assist in the setup and maintenance of software within the Katzen Arts Center. Troubleshoot and diagnose problems with both Microsoft and Macintosh operating systems, as well as various other software products used within the building.
Other duties as assigned.
Oversees student technical services staff.