Audio-Visual Technician

Vision Technologies, Inc

11h•Onsite

About The Position

This is a mid-level technical role responsible for delivering high-quality audiovisual services for conferencing events. The AV Technician provides expert guidance on AV systems and workflows, ensuring seamless execution across multiple platforms. The candidate will provide design, installation, maintenance, and emergency repair services for all audio-visual (AV) equipment for a government customer. This position requires close collaboration with event stakeholders, technical teams, and external vendors to guarantee reliable performance. Assignments demand precision, creativity, and deep technical expertise to troubleshoot issues in real time and optimize AV environments for exceptional user experience. This is a full-time permanent role supporting one of our programs in Washington, DC.

Requirements

Possess 2+ years of IT, AV, and Broadcasting systems knowledge
Excellent communication skills for interacting with clients and team members
Strong troubleshooting skills to address equipment malfunctions
Familiar with Crestron/AMX control systems as well as Polycom VTC platforms
Must be available for travel as needed
Must have reliable transportation for daily work, direct reporting in Washington, DC
Experience with audiovisual system setup and troubleshooting
Relevant experience as an on-site support technician, front-line help desk technician, or field technician
Ability to lift 75lbs
Troubleshooting skills
General computer skills

Nice To Haves

Manufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plus
CTS certification preferred
Relevant manufacturer certifications (Crestron, Dante, Biamp) are a plus
Excellent customer service skills

Responsibilities

Provides customer support in defining and implementing solutions to customer problems in work processes and tools.
The capacity to progressively link, test, and modify as necessary the customer’s system and service components that interface with the equipment and services and support systems provided by contractors and other customers, and merge their respective functional characteristics into comprehensive, interoperable systems.
Install AV equipment as requested
Set up and configure audio and visual equipment for meetings, presentations, and events
Operate microphones, projectors, and video conferencing systems
Ensure all equipment is functioning properly before and during events
Monitor audio and video feeds to ensure quality throughout events.
Troubleshoot and resolve technical issues quickly to minimize disruptions.
Maintain an inventory of AV equipment and ensure it is in good working order.
Other duties as assigned