Senior Associate, Workplace Experience

Vestwell•Austin, TX

4h•$60,000 - $80,000•Onsite

About The Position

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? The Senior Associate, Workplace Experience will support our Austin, TX office, primarily in providing administrative and operational support to employees. You’re a great fit if you’re detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience.

Requirements

3-5+ years in an administrative or office management position
Ability to lift ~35-50lbs in weight
Ability to push/pull 35-75lbs
Standing or walking for 4-5 hours per shift
Bending to pick up items from the floor or to wipe down surfaces and stock supplies
Strong written and verbal communication skills
Excellent organizational and time management skills
Great customer service and interpersonal skills
Friendly, service-oriented personality
Keen attention to detail
Problem-solving and basic troubleshooting skills
Comfortable in a fast-paced environment
Reliable Transportation

Nice To Haves

Experience with Confluence and Jira
Experience with Eden Workplace and Envoy software
Event planning
Experience with moving office locations
Additional duties as assigned by the Senior Manager, Workplace Experience.

Responsibilities

Ensure that you are meeting the workplace experience standards for the Austin, TX Office which includes but is not limited to - managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines. Additionally, you will be employees’ and visitors’ first point of contact and provide administrative support for the People Team.
Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager
Organizing and liaising with various vendors including but not limited to the building, janitorial and external partners to ensure office compliance, cleanliness, and safety
Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel
Assisting with on-boarding and off-boarding by serving as a point of contact for the People Team to employees
Monitoring workplace requests and workplace attendance through Envoy and Jira
Reporting office progress to senior management and working with them to improve office operations and procedures
Coordinating and supporting office events and onsite meetings