Senior Associate - Technology Analyst

New York LifeNew York, NY
1d$81,000 - $115,500Hybrid

About The Position

The Technology Analyst is a strategic contributor responsible for supporting technology planning, financial analysis, and operational effectiveness within the Product & Platform Management function. This role connects data insights with business strategy to enable informed decision-making, optimize resource allocation, and enhance overall organizational performance at New York Life.

Requirements

  • Bachelor’s degree in Information Technology, Finance, Business Administration, or a related field.
  • 3–5 years of experience in technology operations, financial analysis, or product/platform management support.
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience with tools such as Apptio, JIRA, Excel, and financial reporting systems.
  • Understanding of IT financial management, budgeting, and forecasting processes.
  • Ability to translate data into actionable insights for business stakeholders.
  • Strong communication and collaboration skills across technical and business teams.
  • Knowledge of governance, compliance, and audit practices within a technology environment.

Nice To Haves

  • Experience in financial services or insurance industry.
  • Familiarity with Agile frameworks and product operating models.
  • Exposure to IT portfolio management and cost optimization initiatives.

Responsibilities

  • Maintain and manage initiative and service data within Apptio and JIRA, ensuring accuracy, completeness, and timeliness.
  • Partner with data owners and stakeholders to validate, reconcile, and continuously improve data quality.
  • Support data governance practices by enforcing standards, controls, and documentation.
  • Administer and monitor timesheet processes to ensure compliance with internal policies and regulatory requirements.
  • Identify and resolve discrepancies, providing guidance to stakeholders as needed.
  • Generate reports and insights to support audit readiness and operational transparency.
  • Initiate and track procurement requests, ensuring alignment with business needs, timelines, and budget constraints.
  • Collaborate with finance and vendor management teams to ensure timely processing and delivery.
  • Review accruals, validate financial data, and support periodic financial reporting.
  • Develop and maintain IT Finance data extracts and reporting artifacts.
  • Support annual budgeting, forecasting, and long-range planning processes.
  • Contribute to capacity planning and resource modeling activities.
  • Analyze financial and operational data to identify trends, risks, and optimization opportunities.
  • Provide insights to support portfolio prioritization and investment decisions.

Benefits

  • We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
  • employees are eligible for an annual discretionary bonus.
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