Senior Associate, Strategic Solutions - North America Claims

AXIS•New York, NY

10d•$110,000 - $125,000•Hybrid

About The Position

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. AXIS Capital, Senior Associate, Strategic Solutions NA Claims About AXIS This is your opportunity to join AXIS Capital – a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism. The Strategic Solutions Senior Associate will serve as a strategic and operational right hand to the Head of North America Claims. This hybrid role combines high-level executive support with strategic coordination and data-driven oversight across a team of senior claims leaders. The ideal candidate is proactive, highly organized, and capable of managing complex workflows, facilitating cross-functional initiatives, and driving accountability through data and performance tracking.

Requirements

Proven experience in executive support, chief of staff, or business operations roles.
Strong analytical skills with experience in data visualization and performance tracking.
Exceptional communication, organizational, and interpersonal skills.
Ability to manage confidential information with discretion and professionalism.
Proficiency in Microsoft Office Suite, collaboration tools (e.g., Teams, Webex, SharePoint), and data platforms (e.g., Tableau, Power BI).

Nice To Haves

High level of professionalism, integrity, and discretion
Excellent organizational skills, including ability to prioritize multiple tasks and work independently with little to no direction.
Excellent written and verbal communication skills, including demonstrated ability to communicate in a clear, concise manner.
High proficiency in all areas of Microsoft Office (Word, Excel, PowerPoint, Visio, and Outlook) and the ability to quickly learn new systems.

Responsibilities

Act as a liaison between the Head of Claims and senior claims executives to ensure alignment on strategic priorities.
Facilitate leadership team meetings, including agenda development, action tracking, and follow-ups.
Drive operational cadence through planning cycles, performance reviews, and strategic initiatives.
Develop and maintain dashboards and reporting tools to monitor KPIs across claims functions.
Partner with analytics and finance teams to ensure accurate and timely data flow.
Identify trends, risks, and opportunities through data analysis and present actionable insights.
Lead or support cross-functional projects that advance claims strategy and operational excellence.
Ensure timely execution of initiatives by tracking milestones and coordinating resources.
Support change management efforts and communication planning.
Manage complex calendars, travel arrangements, expenses and meeting logistics for the Head of North America Claims.
Prepare executive-level presentations, briefing materials, and communications.
Coordinate internal and external stakeholder engagements, including board-level interactions.

Benefits

Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
Social impact initiatives: We believe in making a difference and support various social and environmental causes
comprehensive benefits
competitive compensation
attractive work-life perks
incentivize exceptional performance
medical plans for you and your family
health and wellness programs
retirement plans
tuition reimbursement
paid vacation