Senior Associate Risk Specialist, HR Business Risk Office

Capital One•McLean, VA

22h

About The Position

As a Senior HR Risk Specialist in Capital One’s Human Resource Business Risk Office you will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you! HR Risk Specialists at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. As Capital One evolves to meet the ever-changing landscape, so do our risk specialists. A successful risk specialist operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. They are forward thinking, quick to adapt, and technologically adept. This individual will support horizontal risk management. The ideal candidate will be a highly motivated process management professional with excellent problem solving, integrative thinking, prioritization and communication skills. Additionally, building win-win partnerships with multiple stakeholders both within and outside of the HR Business Risk Office, while adapting to and managing change in a fast-paced, dynamic environment, are default essentials for this role. At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Requirements

High School Diploma, GED or equivalent certification
At least 1 of experience in project, process, program, or risk management

Nice To Haves

Bachelor’s Degree or military experience
At least 3 years of experience in process management
At least 3 years experience working in an Agile Team environment
At least 3 years of experience with Business Process Management (BPM)
At least 3 years of experience working in Risk Management
At least 3 years of experience in Human Resources
At least 1 year of experience with Control Management
At least 1 year of experience working in the Agile Team environment
Strong problem-solving skills
Strong written and verbal communication skills

Responsibilities

Supports HR Division Incident management process and event/issue management in Fuse
Performs QA oversight
Facilitates assessments
Updates systems of record FUSE and Salesforce record management
Provide support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards
Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Supports Business Continuity oversight and plan updates within CL360
Supports timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
Supports process health of Rmap Control Coverage Control Execution Oversight for Business Risk Office Governance Activities
Provides oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Participates in risk forums and contributes to continuous improvement of risk management practices
Ensures independent escalation of risk management gaps, issues, and concerns to management
Participates in and execute other special projects for the risk office on a periodic basis