Senior Associate, Project Manager - Global Payment Network Risk

Capital One•Chicago, IL

About The Position

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Senior Associate, Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. As a Senior Network Risk Project Manager, you will: Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company. Work on coordinating and supporting small to medium-scale department projects that have a direct impact on risk operations and the company, including execution support to leadership, business and process strategy, and communications and events. Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation Conduct regular meetings with project team. Document progress and report to stakeholders on project status Support the project team for Governance & Committee programs in helping with project scheduling, documentation, and material organization. Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery Forge relationships with key stakeholders to ensure delivery of commitments Assist the team and broader department with maintenance of organisational charts Identify ways to improve and streamline business process Track usage, maintain, and check adherence of team sites, documentation, file hierarchy and toolkits Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes Demonstrate organizational agility to adapt to changing demands Display strong consulting and collaboration skills

Requirements

Bachelor’s Degree or Military experience
At least 3 years of Project Management experience

Nice To Haves

Masters / MBA degree
4+ years of Project Management experience
PMP, Lean, Agile or Six Sigma certification
Strong communication and collaboration skills
Strong problem solving and influencing skills
Work experience achieving results with complex projects

Responsibilities

Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company.
Work on coordinating and supporting small to medium-scale department projects that have a direct impact on risk operations and the company, including execution support to leadership, business and process strategy, and communications and events.
Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Conduct regular meetings with project team. Document progress and report to stakeholders on project status
Support the project team for Governance & Committee programs in helping with project scheduling, documentation, and material organization.
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Forge relationships with key stakeholders to ensure delivery of commitments
Assist the team and broader department with maintenance of organisational charts
Identify ways to improve and streamline business process
Track usage, maintain, and check adherence of team sites, documentation, file hierarchy and toolkits
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Demonstrate organizational agility to adapt to changing demands
Display strong consulting and collaboration skills