Senior Associate, Product Manager, Debit Decisioning
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Debit Authorizations Decisioning Team: Every time our customers use their debit cards we make a decision - should we allow this transaction to go through? Our mission is twofold: make it seamless for good customers to use their debit cards to spend and manage their money, and impossible for bad actors to do so. To accomplish this, we build the intelligent data-driven brain behind authorizations, managing the policies, models, and data integrations that power our automated decisions. We are a team of strategists, builders, and customer advocates who thrive on solving complex problems at the intersection of technology, data, and human experience. The Debit Authorizations Decisioning Product Manager will focus on building additional data sources for our models and decisioning and partnering with downstream teams to improve the "post-decline" experience. This is a highly collaborative role, who will work closely with product managers across Capital One in the Retail Bank and Enterprise teams, engineers, data scientists, operations, and business partners to continue to evolve our debit authorizations platform and strategy. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Bachelor's Degree or military experience
- At least 2 years of experience working in Product Management
Nice To Haves
- Bachelor's degree in computer science or engineering
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
- This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
