About The Position

This is your opportunity to join Capital One’s new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience — its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers’ lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. As a Senior Associate Product Manager in Velocity Black, you will: Lead an engineering team to design and deliver a product features for our customers, agents and merchants Demonstrate a knowledge and passion for data products, API integrations, mobile and web development Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data. Build and maintain partnerships with with leaders and stakeholders to influence and advance your agenda Define, socialize and monitor key performance metric indicators to understand the evolution and success of the product Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners We are looking for someone who has: A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) and emerging technologies to incorporate into building great products Can use SQL to build a data-backed strategy, identify insights, and troubleshoot issues Own day to day setting and monitoring of KPIs Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding of data A product centric mindset to take a product from ideation to production and continually iterate improvements A customer-first mindset A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging Results focused and able to manage and prioritize multiple projects simultaneously Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer value You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Requirements

  • A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) and emerging technologies to incorporate into building great products
  • Can use SQL to build a data-backed strategy, identify insights, and troubleshoot issues
  • Own day to day setting and monitoring of KPIs
  • Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team
  • Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding of data
  • A product centric mindset to take a product from ideation to production and continually iterate improvements
  • A customer-first mindset
  • A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
  • Results focused and able to manage and prioritize multiple projects simultaneously
  • Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer value
  • You enjoy working with diverse people and driving the team toward a common goal.
  • You have the ability to put the team before yourself and establish long-lasting relationships.
  • Bachelor’s degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Nice To Haves

  • Bachelor’s degree in computer science or engineering
  • 1+ years translating business strategy or analysis into consumer facing digital products
  • 1+ years of experience working on core product platforms powering digital experiences
  • 1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

  • Lead an engineering team to design and deliver a product features for our customers, agents and merchants
  • Demonstrate a knowledge and passion for data products, API integrations, mobile and web development
  • Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data.
  • Build and maintain partnerships with with leaders and stakeholders to influence and advance your agenda
  • Define, socialize and monitor key performance metric indicators to understand the evolution and success of the product
  • Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners
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