Senior Associate, Product Management - Card Payments Team

Capital One•Mclean, VA

45d

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you About the Team The Card Payments team is responsible for the next wave of critical money movement features, including new one-time payment, AutoPay, and money movement experiences. Impact of your role: Zero friction for new customers making payments Brand new features that Capital One can roll out to all customers Prevent bad outcomes for customers by helping people pay on time We're Looking for: A Product Manager who is fungible, is excited by our team's mission, and executes with attention to detail. This role involves horizontal work across the Payments platform. We are looking for someone who isn't tied to working entirely on frontend or backend, and is passionate about delivering a high quality customer experience - whether that is through a new backend money movement capability or a customer facing feature in the mobile app. In this role, you'll learn the essentials of being a product manager, and we'll invest in you to grow in four key areas: Human Centered You'll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you'll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You'll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You'll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You'll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You'll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you'll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You'll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team's results and becoming a product matter expert

Requirements

Bachelor's degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you
Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Nice To Haves

Bachelor's degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process

Responsibilities

collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
actively participating in horizontal forums, you'll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team's results and becoming a product matter expert

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

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