Senior Associate, Learning and Development

Ford • Dearborn, MI

14h • Hybrid

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
The Learning and Development organization of Ford Motor Credit Company is looking for a Senior Learning Specialist to support critical training projects and initiatives. To support global initiatives, the position will combine the fields of design (interaction, user experience, graphic and game) with the elements of education, instructional design, and experiential learning. The position will also evaluate, summarize, and develop key learning metrics. It requires expertise in Instructional Systems Design (ISD) models, working with Subject Matter Experts/Project Teams/Business Partners, performance consulting, and strategic and critical thinking. This unique role offers a lifelong learner with a passion for creating exemplary learning experiences the opportunity to be a part of the team that sets the standard for best-in-class learning culture at Ford Credit.

Requirements

• Bachelor's Degree in Educational/Instructional Technology/Learning Design or related field
• Five-seven years previous training or technical writing experience
• Ability to work well in a team environment using strong interpersonal, verbal, and written communication skills
• Strong analysis and design skills with an emphasis on future-focused learning experiences
• Ability to think strategically, conduct needs assessments, and translate business performance gaps into learning and development strategies
• Ability to analyze and align learning and development metrics to business drivers and outcomes that make a difference in terms of organizational success
• Ability to quickly learn and adopt new technology, tools, and methods

Nice To Haves

• Master's Degree in Educational/Instructional Technology/Learning Design or related field
• Familiarity with modern Learning Experience Platforms (LXP) such as Degreed
• Content curation, learning pathway design and curation experience
• Experience with video scripting, recording, editing, and producing. Examples include videos developed using Camtasia, Premiere, or After Effects software.
• Experience in web and graphic design tools. Examples include applications developed using Adobe Creative Cloud software.
• Experience with Web-based course development tools. Examples include Articulate Storyline and Captivate.

Responsibilities

• Work with stakeholders to evaluate existing interventions, analyze learning needs, identify learning objectives, and ensure learning meets customer expectations
• Plan, design, develop, implement, and evaluate human-centered, learner-focused experiences for employees while leveraging online learning platforms
• Lead and manage learning data dashboard to prioritize team and learner efforts
• Provide subject matter expertise on performance consulting, instructional design theory, training implementation, and effective learning strategies
• Design and maintain end-to-end learning experiences, including marketing, and managing communications and engagement activities while ensuring successful implementation on budget by targeted delivery dates
• Champion milestones and project status documents, prepare presentations and other major project support material, with emphasis on the Agile methodology
• Drive a learning mindset with cohort-based, peer-to-peer and social learning and community-based interactions
• Develop and author Web-based, Virtual Classroom, and Instructor-led and blended learning and modify existing materials and courses as needed

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees