Investor Services - Senior Associate - Fund Services

Morgan Stanley•Campus, IL

14h

About The Position

Investor Services, Senior Associate, Fund Services Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family offices clients. Our best-in-class offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services. Delivering these services to our clients and their investors is a diverse team of 1,400 highly skilled employees across the globe based in New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. Joining MSFS, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation. Here at MSFS your career isn’t just a job, it’s an incredible journey fueled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise. The MSFS Accounting group offers a dynamic, client-focused environment providing comprehensive portfolio accounting services—including daily reconciliations, NAV calculations, and daily/weekly return estimates. We bring together sophisticated systems supporting diverse fund structures and incentive arrangements with a highly specialized team with expertise in hedge funds, private equity, audit, and prime brokers. Collaboration, precision, and innovation define the department, ensuring accuracy and timeliness for clients while fostering professional growth across all levels of our diverse global team. MSFS Accounting provides a fast-paced, intellectually stimulating environment ideal for ambitious individuals looking to engage with complex financial products & data, cutting-edge processes, and high-performing colleagues. Join us to be part of a team where expertise and excellence drive success for our clients and your career. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What you’ll do in the role: Service Delivery: Monitor the receipt of client and investor information through fax and email. Ensure that all investor activity is processed in a timely and accurate manner.Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Ensure that all follow up queries to investors are handled in an appropriate manner. Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate. Provide investors and their nominees with statements, contract notes and other documentation. Produce MIS and other internal operational reports that assist in the effective operation of the team. Ensuring that the records of the fund are maintained in a complete and organised manner. Keep management in Mumbai, Westchester and Dublin appraised of operational issues. All of the above should be carried out in compliance with the Service Level Agreements agreed with each client. Compliance : A detailed knowledge of the offering documentation for the funds being serviced. A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced. A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls.

Requirements

2+ years prior work experience – preferably in financial services and with Investor servicing.
Knowledge of hedge fund processing is a strong advantage.
Good administrative and organisational skills with a particular focus on accuracy and attention to detail.
An ability to work under pressure and an ability to cope with increased work loads at month-end.
An ability to work as part of a virtual team that is spread across different time zones and geographies.
An ability to use key financial systems and other IT tools.
A third level qualification – preferably in a business or numerical discipline

Responsibilities

Monitor the receipt of client and investor information through fax and email.
Ensure that all investor activity is processed in a timely and accurate manner.
Open new investor accounts ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.
Ensure that all follow up queries to investors are handled in an appropriate manner.
Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate.
Provide investors and their nominees with statements, contract notes and other documentation.
Produce MIS and other internal operational reports that assist in the effective operation of the team.
Ensuring that the records of the fund are maintained in a complete and organised manner.
Keep management in Mumbai, Westchester and Dublin appraised of operational issues.
All of the above should be carried out in compliance with the Service Level Agreements agreed with each client.
A detailed knowledge of the offering documentation for the funds being serviced.
A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced.
A thorough knowledge of our internal policies and procedures.
Particular emphasis is required on all matters relating to Anti-Money laundering controls.