Senior Associate, Drive Strategic Initiatives - Strategy & Operations

DoorDash USA • Denver, NY

1d

About The Position

About the Team DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. As part of the Drive team, the Senior Associate will have the opportunity to help define, test and scale Drive’s next biggest bets. About the Role As a senior associate on our Strategic Initiatives team, you’ll be responsible for designing and executing our go-to-market strategy for our next billion dollar venture. You will be responsible for finding product market fit, building strategic go to market strategy, setting pricing, exploring the competitive landscape and running tests to prove hypotheses for new merchant facing customer centric products within the restaurant space. You will set & own core goals for your business and will need to be highly cross-functional (product, eng, marketing, finance, etc) to achieve volume and profitability goals. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Drive’s strategic goals.

Requirements

• You have a Bachelor’s degree or higher
• You have 3+ years of experience in consulting, strategy, or operations; high-growth/early-stage startup or entrepreneurial experience is a big plus
• Your expert communication and interpersonal skills set you apart
• You are a strong analytical thinker who can provide applicable recommendations out of a complex, sometimes murky, dataset
• You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
• Your charisma allows you to excel at connecting with Merchants and internal teams to promote products and drive adoption
• You crave responsibility and want to shape the vision and direction of the company
• You’re willing to get your hands dirty and you’re open to feedback.

Nice To Haves

• You have experience in Customer Retention, Growth Marketing/CRM and SEO/GEO

Responsibilities

• Build and own the business – Drive growth and adoption of some of our top priority projects
• Business development – Develop and foster deep relationships with top priority merchant partners to iterate and grow the business. Key Merchant point of contact within the Strategic Initiatives Strategy & Ops team
• Go-to-market strategy – Build a strong understanding of product market fit, value proposition, pricing, and the competitive landscape, and help the team develop a go-to-market strategy based on these inputs.
• Grow a high-potential offering within a high-growth business.
• Improve the product – Guide operational improvements for our merchant partners by understanding their needs and working with internal partners to design solutions throughout the product experience.
• Steer the Drive product roadmap informed by quantitative analysis and qualitative merchant feedback
• Influence – Work cross-functionally with our Product, Engineering, Finance, Analytics, Support, Sales and Account Management teams to drive growth and scale.
• Experiment – Evaluate and test various revenue, cost and quality drivers.

Benefits

• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees