Senior Associate, Client Service Team

WTW • Saint Louis, MO

2h

About The Position

As a Health and Benefits Senior Associate, you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the lead project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry. The Role Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients including: Benefit plan analysis, design, cost savings and funding strategies Vendor procurement, negotiation and optimization Incorporation of specialized health management, absence and disability management, pharmacy, data analytics, actuarial, and compliance strategies Partner with Consultants to deliver superior project management on select clients Conduct benchmarking studies and other research, provide value added analyses and summaries Analyze and compare vendor products, services and contracts Design, distribute and evaluate responses to survey and Requests for Proposals Build relationships internally and collaborate effectively on cross-functional teams Review analytical work, mentor and develop junior level staff Contribute to the development of new intellectual capital

Requirements

• 5+ years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm
• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
• Flexibility and proven ability to identify and resolve issues
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Strong written and verbal communication skills
• Self-starter attitude and ability to work individually and as part of a team
• Strong financial skills; prior experience in health and welfare product pricing
• Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines
• Demonstrated success in managing client issues and relationships
• Desire and ability to expand relationships with current clients
• Polished and well developed oral and written communication skills
• Self-starter attitude and ability to work individually and as part of a team
• Strong analytical, creative and integrative skills
• Experience in training/mentoring junior staff
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Availability to travel on an as needed basis
• State Life and Health license required within 90 days of joining

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients including: Benefit plan analysis, design, cost savings and funding strategies
• Vendor procurement, negotiation and optimization
• Incorporation of specialized health management, absence and disability management, pharmacy, data analytics, actuarial, and compliance strategies
• Partner with Consultants to deliver superior project management on select clients
• Conduct benchmarking studies and other research, provide value added analyses and summaries
• Analyze and compare vendor products, services and contracts
• Design, distribute and evaluate responses to survey and Requests for Proposals
• Build relationships internally and collaborate effectively on cross-functional teams
• Review analytical work, mentor and develop junior level staff
• Contribute to the development of new intellectual capital

Benefits

• WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level