Senior Associate, Client Experience
About The Position
Our team is seeking a Senior Associate with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our longest-standing biotech accounts. As a Senior Associate, you will be responsible for supporting strategic integrated communications activities and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills, and an eagerness to learn and collaborate. You are proactive when coordinating projects and managing timelines and comfortable working in a fast-paced environment. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including digital, earned media, data and regulatory milestones, congress support, and unbranded disease awareness programming. Event planning and congress experience is a plus .
Requirements
- Fluency and/or familiarity with content development, including strong writing and organizational skills
- Familiarity with congresses and data and regulatory milestone communications
- Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
- Budgeting and financial management skills
- Strong presentation skills, poise, and professionalism
- Industry experience in healthcare communications and/or pharmaceuticals
- At least 2-3 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
- The ability to manage multiple projects at various stages simultaneously.
- Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
- BA or BS in Public Relations, Communications, or in a related field
Nice To Haves
- Event planning and congress experience
Responsibilities
- Develop and manage client content development, including congress content, medical education resources, drafting copy, managing reviews, and project management
- Serve as the day-to-day client contact for content development with the oversight of the client experience team
- Coordinate among interdisciplinary team of scientific communications, creative, digital, media and production specialists, and ensure all activities you are leading are moving forward so deadlines are met
- Support planning and material development around client announcements for regulatory milestones and medical meetings
- Manage client status reports and action grids, including materials trackers, and analytics trackers
- Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
- Assist in financial management for clients, including development of invoices and activity reports
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
