About The Position

We are seeking a Senior Associate Art Director to join the Brand Design Systems team at Capital One. This role is for a designer with a branding and design background, a deep mastery of visual storytelling and a systems thinking approach. You will be responsible for developing, designing, and documenting our brand identity, including enterprise-wide brand standards and the visual systems that power our experiences. In this role, you must be a strategic thinker capable of balancing high-level enterprise brand needs with the specific nuances of individual audience segments. You won't just maintain what exists; you will imagine how our design system flexes and evolves to meet the needs of tomorrow, proactively identifying opportunities to make our brand identity more modern, relevant, and distinctive. You’ll be at the intersection of a world-class financial institution and a cutting-edge in-house creative team. You’ll have the resources to build at scale and the creative freedom to push a Fortune 100 brand into its next chapter of visual identity.

Requirements

  • At least 2 years of design experience in a professional setting
  • At least 3 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
  • At least 1 year of experience working with a prototyping software, such as: Figma, Sketch or Adobe XD
  • Candidates must provide a portfolio of their creative work for consideration

Nice To Haves

  • Brand design system experience
  • Bachelor’s degree or military experience
  • Experience in UX/UI or wireframing
  • Experience in one or more of the following marketing areas: B2B, Experiential, Performance, or Direct Response
  • Experience in the financial services industry or in-house creative team
  • Experience with credit card design, manufacturing, testing, and prototyping

Responsibilities

  • Design, develop, and document our brand identity and its delivery systems. You’ll ensure that every rule and asset is clear, accessible, and ready for enterprise-wide implementation.
  • Pivot between high-level conceptual "big ideas" and the meticulous documentation required to scale them effectively.
  • Proactively evolve our visual language. You’ll anticipate future market trends and technical needs to ensure our design system remains modern, relevant, and resilient.
  • manage and improve a complex library of assets, specifically focusing on the user experience for our internal associates to ensure the system is intuitive and frictionless to use.
  • Act as a strategic partner, rationalizing every creative decision through the lens of brand strategy, usability, and measurable business impact.
  • Maintain a holistic view of the brand, ensuring consistency and "integrated thinking" across diverse channels, products, and audience segments without losing the core brand essence.
  • Actively learn from consumer data and behavioral insights, allowing them to directly influence and sharpen your design solutions.
  • Be willing to push the process and mindsets of others to create great customer experiences and strengthen our brand.
  • Collaborate with a lot of smart people. Work with your team—copywriters, creative directors, brand and marketing strategists. Work with your partners—internal marketing and line-of-business
  • Get stuff done. On time. Every time.
  • Manage multiple deadlines on numerous projects happening at the same time.
  • Deliver error-free work, using best practices with keen attention to detail.
  • Listen to and incorporate feedback.
  • Determine when to use existing solutions or start from scratch, so you can invest your time where it matters.
  • Understand the goals of a project, take direction well, and ask questions when you need clarity.
  • Present your work in a compelling way to create support across different audiences.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
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