Senior Associate - Accounting and Settlement
About The Position
The Role Serve as the primary contact for all receivable and payable related matters, including escalations, for assigned IVDs. Develop and maintain strong relationships with stakeholders in the Corporate Risk & Broking (CRB) business sector. Provide feedback from offices to the Mumbai and Manila Managers, including any recommendations for associate coaching. Conduct regular meetings with operation leaders within each IVD, via Teams or in person, when possible, to review and address challenges, and explore opportunities to include DSO efforts for sediment, cash on account and bad debt items. Travel to field offices, including Manila and Mumbai, as needed, to build and maintain relationships, resolve client issues, address client needs, and meetings with Operations Managers and other stakeholders. Identify, organize, and conduct pre renewal meetings as needed for specific client needs Oversee the hiring, performance assessment, coaching, and, if necessary, the exit management, of accounting staff within the US. Identify process inefficiencies and collaborate with Process Quality Managers to develop workshops or process improvements. Communicate with Mumbai and Manila leadership partners regarding issues related to receivable and payable associates. Perform additional tasks and projects as required.
Responsibilities
- Serve as the primary contact for all receivable and payable related matters, including escalations, for assigned IVDs.
- Develop and maintain strong relationships with stakeholders in the Corporate Risk & Broking (CRB) business sector.
- Provide feedback from offices to the Mumbai and Manila Managers, including any recommendations for associate coaching.
- Conduct regular meetings with operation leaders within each IVD, via Teams or in person, when possible, to review and address challenges, and explore opportunities to include DSO efforts for sediment, cash on account and bad debt items.
- Travel to field offices, including Manila and Mumbai, as needed, to build and maintain relationships, resolve client issues, address client needs, and meetings with Operations Managers and other stakeholders.
- Identify, organize, and conduct pre renewal meetings as needed for specific client needs
- Oversee the hiring, performance assessment, coaching, and, if necessary, the exit management, of accounting staff within the US.
- Identify process inefficiencies and collaborate with Process Quality Managers to develop workshops or process improvements.
- Communicate with Mumbai and Manila leadership partners regarding issues related to receivable and payable associates.
- Perform additional tasks and projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
