Senior Applications Engineer
About The Position
Exciting Senior Application Engineer (CAM) Opportunity with Hawk Ridge Systems! (Must be able to work standard business hours with flexibility for customer engagements) Be a part of the huge growth opportunity in 3D design and manufacturing solutions by joining the successful engineering team at Hawk Ridge Systems. In this exciting role, you will play a critical role in supporting customers in the Subtractive Manufacturing space. As a Senior Application Engineer for our CAM team, you will leverage deep technical expertise and a customer-centric approach to deliver comprehensive engineering services that address complex challenges and optimize performance. In this role, you will collaborate closely with sales teams and customers to provide pre-sale and post-sale support such as technical demonstrations, consultative services, and advanced training. Our culture is driven by our core values – Being People Centric, caring about our team members, customers, and our community; Driving Excellence for ourselves and our customers; and Staying Stragile by seizing opportunities and challenges and adapting quickly. If these values are engrained in your core and you aspire to work at a fun, empowering, and successful Company, this is a fantastic opportunity for you to take the next step in your career!⯠If you thrive in a fast-paced environment and have a passion for manufacturing technology, this is your opportunity to make an impact!
Requirements
- Associate’s or Bachelor’s degree in Manufacturing Technology, Manufacturing Engineering, or related technical field (or equivalent hands-on machining/programming experience)
- 5+ years of experience in CAM programming, CNC machining, or related technical roles
- Deep technical understanding of CAM software and subtractive manufacturing workflows
- Strong problem-solving skills and ability to handle complex technical challenges
- Excellent communication and collaboration skills for customer-facing engagements
- Ability to work independently and manage multiple priorities in a fast-paced environment
Responsibilities
- Collaborate with sales teams to provide technical expertise during pre-sales activities
- Conduct highly technical software demonstrations showcasing CAM capabilities
- Deliver consultative Computer Aided Manufacturing services tailored to customer requirements
- Consult with customers on various software packages for specific applications and requirements
- Respond to complex customer inquiries through interactive ‘Ask An Expert’ sessions
- Teach a wide range of CAM training courses
- Generate marketing content to support product positioning and customer education
- Participate in peer mentoring sessions and collaborate cross-functionally to drive innovation
- Maintain technical expertise and achieve partner certifications in primary supported products
- Approximate 30% travel and onsite customer visits may be required
Benefits
- Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives
- Competitive Compensation Plan
- 401(k) plan with Company Match
- Exceptional Time-Off Benefits, including Vacation, Paid Sick time, Holidays, your Birthday off, and an Impact & Inclusion day off of your choice, as well as Paid Parental Leave and Community Service days off!
- Outstanding Training, Onboarding, Mentoring, and Coaching
- Amazing growth opportunities provide unlimited opportunities for Career Development
- Work at a fun, successful, growing 25+ year-old Company with a team-focused culture
- Work/Life Balance: Flexibility to succeed in a remote environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
251-500 employees
