Senior Applications Engineer
About The Position
Allied Universal® Technology Services is looking to hire a Senior Applications Engineer. This role provides advanced expertise to installation and service teams, ensuring seamless interoperability across complex security platforms and enterprise applications. The Senior Applications Engineer will drive high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics. Candidates should bring deep proficiency with integration tools, the ability to implement tailored software interfaces, and a proven track record of delivering scalable, secure, and high-performing solutions.
Requirements
- High school diploma or equivalent
- Minimum of three (3) year of experience programming and troubleshooting access control and video systems
- Advanced knowledge of industry-leading security system and equipment providers, working with enterprise level clients or large projects
- Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, SoftwareHouse
- High level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy
- Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements
- Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
- Exceptional verbal and written communication skills, with internal and external stakeholders
- Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations
Nice To Haves
- Bachelor's degree in Computer Science, Engineering, or another related major
Responsibilities
- Design and oversee advanced security system integrations to deliver cohesive, enterprise-level solutions.
- Configure LAN (Local Area Network) and wireless network infrastructures to optimize connectivity, system reliability, and performance.
- Lead advanced diagnostics and root-cause analysis to ensure peak system functionality and long-term stability.
- Partner strategically with Project Managers, End Users, and Technical Teams to guide successful software deployment and utilization.
- Resolve complex project-related software and system issues, coordinating with cross-functional technical resources as needed.
- Direct escalation protocols, ensuring critical issues are communicated and mitigated promptly to minimize business impact.
- Advise and coordinate with leadership to drive efficient timelines, effective resource allocation, and scalable project execution.
- Oversee and schedule software licensing, compliance, and advanced training programs to foster continuous professional growth across teams.
- Develop and lead end-user training strategies, ensuring seamless software adoption, optimized system operation, and enhanced client satisfaction.
Benefits
- Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
